Chennai, IND
11 days ago
Senior Service Engineer
At Trane Technologies™ and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We are a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. **What’s in it for you:** Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it **is** our business. Do you dare to look at the world’s challenges and see impactful possibilities? Do you want to contribute to building a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world. Trane is excited to offer an opportunity for a dedicated and skilled **Service Technician – Chillers & HVAC** to join our team. In this hands-on and customer-facing role, you will: 1. **Work with Advanced HVAC & Chiller Technologies** • Commission, service, and repair a wide range of chillers and HVAC systems. 2. **Develop Technical Excellence** • Strengthen your expertise in chiller systems, troubleshooting, and preventive maintenance. 3. **Engage with Customers & Drive Satisfaction** • Conduct customer follow-ups, attend scheduled meetings, and ensure quality completion of service tasks. 4. **Collaborate with a High‑Performance Team** • Work closely with service coordinators, managers, and field colleagues for smooth operations. 5. **Contribute to Operational Efficiency & Safety** • Participate in weekly team discussions, uphold EHS compliance, and support ongoing improvements. **Thrive at work and at home:** • Inclusive Wellbeing Program supporting your physical, emotional, social, and financial wellbeing. • Learning and development opportunities including education and certification reimbursement. • A culture of belonging supported through Employee Resource Groups. • Eight hours of paid volunteer time annually to support community causes. • Helping Hands Fund to support employees facing unforeseen financial challenges. **Where is the work: Chennai** **What will you do:** As a Service Technician, you will be responsible for high‑quality commissioning, servicing, and customer support for chiller and HVAC systems. Your responsibilities include: • Commissioning of chillers and HVAC systems. • Repairing all types of HVAC equipment. • Conducting customer follow-ups and attending scheduled meetings. • Managing team coordination and supporting the service coordinator for manpower planning and parts requirements. • Leading weekly team meetings on safety, site audits, and backlog updates. • Updating the Service Manager and Coordinator with monthly plans. • Handling service and commissioning of all chiller models and low-side equipment as per guidelines. • Performing timely PPM activities for chillers as per company SOPs. • Conducting root cause analysis for failures and sharing results with the Quality team and FFL. • Ensuring compliance with EHS guidelines. • Managing all customer service requirements and providing timely resolution. • Generating leads during service interactions. • Ensuring high-quality job execution and on-time completion of all tasks. • Submitting daily reports to the office and ASM. • Sharing service reports with the deployer, including parts requirements. • Maintaining a valid 4-wheeler/2-wheeler driving license. • Following all safety and vehicle audit requirements diligently. • Applying hands-on experience in chiller installation, warranty activities, and AMC services. • Using MS Office, email, and internet tools to complete documentation and reporting. **What you will bring: (Skills & Competencies)** • Strong technical knowledge of chillers and HVAC systems. • Hands-on experience in commissioning, servicing, and troubleshooting chillers. • Ability to manage customer interactions professionally. • Basic proficiency in MS Office, email, and internet applications. • Strong understanding of EHS guidelines and safety requirements. • Ability to work independently and coordinate within a field team. **Qualification:** • Minimum Graduation, Diploma, or ITI in Mechanical, R&AC, Electrical, or Electronics. • Minimum 5+ years of on-site experience working with chillers. • Strong technical knowledge and practical experience with chiller systems. **Equal Employment Opportunity:** We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
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