**(Senior) Scrum Master** **Position Responsibilities:** + Organizes and facilitates key Scrum events, including Sprint Planning, Daily Stand-ups, Sprint Review, and Sprint Retrospective. + Acts as a coach to the Scrum Team and other stakeholders, promoting Agile principles and values. + Collaborates closely with the Product Owner to ensure a well-maintained Product Backlog and a clear understanding of priorities. + Ensures that Scrum artifacts, such as burndown charts, are maintained and accessible to the team and stakeholders. + Facilitates and supports the Scrum Team in continuous improvement efforts, including adjustments to processes and practices. + Ensures that the Scrum framework, including roles, events, and artifacts, is understood and followed by the Scrum Team. + Assists the team in understanding and using Agile metrics to track progress and identify areas for improvement. + Provides training and guidance to the team and stakeholders on Agile principles, Scrum practices, and roles. + Ensures the Agile team meets its commitments and enables an environment where the team feels safe to push the boundaries of learning and growth. + Removes impediments blocking the team’s progress. + Coordinate with other teams including other Scrum Leads, Agile Coaches, and Release Train Engineers. **Required Qualifications:** + Sufficient technical knowledge to understand the work being done by the development team, not necessarily coding skills + Experience in corporate, consulting and transformation with financial domain and market knowledge is an advantage + Understanding of Agile metrics and analytics to track progress, measure team performance, and identify areas for improvement + Ability to identify and manage risks associated with project delivery and team dynamics + Effective communication skills to interact with team members, stakeholders, and management, ensuring transparency and understanding + Trilingual proficiency is referred (i.e. English, Cantonese, Mandarin) + Provides professional advice – takes a lead role of process or program execution + Is accountable for own work and contributes to setting standards through expertise in own job discipline that impact others’ deliverables + Work is guided by cascaded policies or business plans + May lead medium to large size projects or work streams with moderate resource requirements, risk and/or complexity with multiple teams representing different interests + Agile Methodology + Scrum Framework + Change Management + Monitoring and Performance Management + SAFe Methodology + Facilitation **When you join our team:** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Modalidades de Trabajo** Híbrido