Job details

Work Location

Spring, TX

State / Region / Province

Texas

Country

USA

Domain

Delivery

Interest Group

Infosys Limited

Skills

Process|Enterprise Package processes|SAP Upgrade Process

Company

ITL USA

Requisition ID

134357BR

Job description

Infosys is looking for SAP Senior AMS Service Manager

Infosys is seeking an experienced Onsite Project Manager to lead an SAP S/4HANA upgrade project for HPE. The ideal candidate will have a strong background in SAP project management, with expertise in SAP Basis and S/4HANA upgrades. This role requires end-to-end project ownership, including planning, execution, risk management, and stakeholder coordination.

Basic Qualifications for Senior SAP Project ManagerBachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.At least 10 years of experience in Information Technology.The location for this position is Spring, TX. The Position may require travel and/or relocation.Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.”
Preferred Qualifications - Act as the primary point of contact for clients, addressing any issues or concerns and ensuring a high level of customer satisfaction.Cross functional SAP or ERP expertise with an ability to handle and manage a team of SAP functionals consultants, SAP technical consultants.Lead coordination with functional and technical support teams to ensure timely resolution of issues and service continuity.Track and report on service delivery performance, using SLA and KPIIdentify and resolve any issues that may impact services delivery, working closely with Functional and technical teams to address the issue.Manage incident, problem, change, release, and service request processesLead the automations to improve the operations efficiency Support the planning and execution of major releases, upgrades, and cutover activities.Implement best practices and continuous improvement initiatives to enhance service delivery processes.Must have more than 10 years of relevant experience in SAP S4 modules with 5 years as a Service Delivery ManagerExcellent written and verbal communication skills, including a demonstrated ability to effectively deliver information at the Sr. directors/VP levelsMust have Experience working with Nearshore and Offshore Delivery teamsStrong background in SAP S/4HANAThe job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face.
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.