Job Description: Salesforce Technical Architect

Overview

We are seeking an experienced Salesforce Technical Architect with deep expertise across Sales Cloud, Service Cloud, Marketing Cloud, and Experience Cloud. The ideal candidate will be a hands-on technical leader who can architect scalable, secure, and high-performing multi-cloud solutions while aligning technology decisions with business goals. This role requires a strong combination of architectural excellence, cross-cloud knowledge, integration strategy, and stakeholder engagement.

Key Responsibilities

Architectural Leadership

Design and deliver end-to-end Salesforce multi-cloud solutions, integrating Sales, Service, Marketing, and Experience Clouds. Define scalable architecture frameworks, integration patterns, and data models aligned with enterprise standards. Provide technical leadership across the full project lifecycle, including discovery, design, development, testing, and deployment. Oversee solution integrity and ensure adherence to Salesforce best practices, governance standards, and platform guidelines. Lead technical workshops, define solution roadmaps, and drive architectural decision-making.

Technical Expertise & Solution Design

Architect secure, scalable integrations using REST, SOAP, Bulk APIs, Mulesoft, and other middleware platforms. Optimize system performance, manage governor limits, and ensure design scalability. Define and implement security models, including role hierarchy, sharing rules, SSO, OAuth, and data protection strategies. Guide DevOps processes including CI/CD pipeline setup, release strategy, environment planning, and automated testing. Collaborate closely with development teams, providing guidance on technical implementation and code quality.

Business Alignment & Stakeholder Management

Partner with business leaders to translate marketing, sales, and service requirements into robust technical solutions. Ensure solutions meet compliance standards such as GDPR and CCPA. Drive stakeholder discussions, facilitate decision-making, and create high-quality architectural documentation. Contribute to long-term Salesforce roadmap planning and enterprise architecture alignment.

Required Skills & Experience

12+ years of Salesforce experience with demonstrated multi-cloud expertise. Proven experience designing and implementing complex enterprise-scale Salesforce architectures. Strong knowledge of data modeling, API strategy, integration patterns, and security architecture. Hands-on experience with Marketing Cloud, including journeys, automation, and personalization strategies. Strong understanding of Experience Cloud architecture, user management, and external identity. Familiarity with DevOps practices, CI/CD tools, version control, and release orchestration. Excellent communication, documentation, and stakeholder engagement skills.

Certifications (Required or Preferred)

Salesforce Certified Application Architect (required) Salesforce Certified System Architect (required) Salesforce Certified Technical Architect (CTA) (preferred) Additional certifications in Sales, Service, Marketing, or Experience Cloud are a plus.

Preferred Attributes

Ability to mentor technical teams and enforce best practices. Strong analytical and problem-solving skills. Experience in agile environments and large enterprise transformation programs. Passion for innovation and continuous improvement.