USA
4 days ago
Senior Salesforce Scrum Master

We are GDIT. We think. We act. We deliver. There is no challenge we cannot turn into opportunity. And our work depends on a Scrum Master remotely joining our Federal Services System Support and Oversight (FSSSO) team remotely to support the Centers for Medicare & Medicaid Services (CMS) activities. Work visa sponsorship will not be provided for this role. As a Scrum Master supporting CMS, you will be trusted to run work with stakeholders to set, prioritize, monitor, and evaluate the work performed. In this role, a typical day will include:

Leading sprint ceremonies with fast-paced technical teams supporting high-priority work.Helping to create and maintain organizational scrum processes e.g. process to track and resolve open issues and identify ongoing process improvementsCoaching a continuous improvement mindset and recommend adjustments to established delivery practicesCoordinating and collaborating with design teams and stakeholders to fully define and prioritize current and future release work.Working with CMS business stakeholders to prioritize and plan sprints and releases.Creating reports to be utilized by Product Owners and Program Manager to provide insights on current sprint activities e.g. sprint dashboards, sprint burndown, sprint velocity.Foreseeing and communicating potential risks/issues before they materialize and could impact current development.Taking the initiative without being promoted to inform team members of upcoming milestones/deadlines that could impact development.Being a hands-on change agent and leader for the workstream and suggesting enhancements to our ways of work.Applying advanced subject matter expertise in Agile software development, thought values, principles, and practices, to plan, prioritize, track, and drive multiple projects through Sprint cycles.Organizing and facilitating team backlog management, daily stand-up meetings, sprint planning reviews, retrospectives, demos, and other scrum-related rituals.Acting as a servant leader and aiding with the identification and resolution of blocking impediments.Identifying differences in understanding among team members and stakeholders as they occur and escalating to leadership issues that impede the team.Using JIRA, Confluence, and other tools and reports to collect, develop, and analyze Agile data and metrics, managing progress dailyMay perform Business Analyst and/or Product Owner related tasks as needed, including but not limited to:Being the customer-facing representative for the project team, responsible for liaising between customers and the internal project team, communicating technical needs and limitations.Leading the planning for product releases and setting expectations for the delivery of new features.Managing the product backlog and prioritizing based on changing requirements.Create and present presentations to internal and external stakeholders to existing and prospective customers.Supporting the collection and reporting of workstream metrics.Facilitating communication and consensus-building among Scrum teamsAdjusting rapidly to shifts in priorities and managing multiple tasks simultaneously that may include staff support relating to current operations.Assist with the creation, implementation, and maintenance of project specific quality standards.May have people manager responsibilities, including mentoring and managing team member performance.

REQUIRED QUALIFICATIONS:

Bachelor’s degree and 5+ years of experience as a Scrum Master supporting large government contracts.Advanced hands-on experience leading multiple Scrum teams of various sizes, in a variety of contexts (different team sizes, different organizations, different cultures, co-located vs. distributed, etc.), through the various phases and ceremonies, including scrum of scrums, in an IT software development environment.Experience as a Product Manager, Product Owner, and/or IT Business Analyst, gathering and analyzing customer requirements to develop and communicate detailed user stories for software applications.Active SAFe Scrum Master certification, Certified Scrum Master (CSM) certification, and/or other advanced Scrum Master certification.Advanced hands-on experience using JIRA and Confluence.Knowledge of development environments, platforms, and technologies, including Salesforce, Java, general web development and/or cloud technology.Experience creating reports, dashboards, views in JIRA to assist with team assignments, sprint capacity tracking, and real-time status reports on sprint development.Consistent quality performance rated valued or higher.Candidate must be able to obtain Public Trust clearanceCandidate must have lived in the United States at least three (3) out of the last five (5) years

PREFERRED QUALIFICATIONS:

Active Salesforce certification(s), such as Salesforce Associate.Experience with the Centers for Medicare and Medicaid Services (CMS), CMS’ Center for Consumer Information and Insurance Oversight (CCIIO) and/or other health insurance or federal agency.Experience in leading the transition of an organization from Waterfall to Agile.Well versed in a variety of Agile approaches (SAFe, Scrum/LeSS, Kanban).Experience with software DevSecOps/DevOps pipeline processes and tools.Excellent oral and written communication skills, with an ability to communicate complex technical topics to management and non-technical audiences.Ability to work independently and interact regularly with government and non-government stakeholders at multiple levels of authority.

WHAT GDIT CAN OFFER YOU:

401K with company matchComprehensive health and wellness packagesProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn from
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