**Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. **Your role and responsibilities** As a part of our continuous transformation, IBM Global Business Services (GBS) has established a Global Cloud Services Practice to meet the consulting demands of today‘s rapidly changing market. We are a world-leading strategy consultancy with deep industry and market expertise in CRM consulting and Salesforce.com, and we are seeking consultants in the Salesforce space. As a Salesforce Consultant, you will serve as a client-facing practitioner who sells, leads, and implements expert services utilizing the breadth of IBM's offerings and technologies. Clients regard a successful Consultant as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. You will work on projects that help clients integrate strategy, process, technology, and information to increase effectiveness, reduce costs, and improve profit and shareholder value. Your primary responsibilities include: * Collaborate with clients and the development team to design and implement creative solutions with Salesforce CRM Applications. * Strategic Consulting and Functional Leadership: Use your consulting skills and business knowledge to lead functional discussions to understand the client's business challenges and address them with solution architecture. * Architectural Best Practices Advocacy: Establish and promote with internal teams the design and architecture guidelines and best practice standards. * Active communication with the customers, business analysts, and other service delivery teams to perform regular operations tasks as well as solve application issues. **Required technical and professional expertise** * IT-related education / IT Background (Business consultant, IT Consultant role) * Communication skills, written and verbal * Fluent English is required * Excellent analytical and problem-solving skills * Ability to work independently and as a team player * Some experience with one or more of the following * Fundamental understanding of the Salesforce product portfolio and cloud offerings * Proficiency in Salesforce configuration, experience with declarative configurations (Flows) **Preferred technical and professional experience** * Salesforce certifications and trainings (Admin, App Builder, any cloud certification) * Experience with agile development practices / version-controlled environments * Experience with process documentation and visualization (e.g., BPMN diagrams, flow charts, or similar tools) * Knowledge of Data migration and ETL tools * German language is a plus IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.