Job Overview:
Apply knowledge and expertise including complex decision making activities to review, assess and process Safety data and information across service lines. Provide oversight on small to medium service operational projects and act as mentor to junior members of staff.

Essential Functions:

Experience with both clinical trials and post-marketing pharmacovigilance projectsProcess Safety data according to applicable regulations, guidelines, Standard Operating procedures (SOPs) and project requirements.To perform Pharmacovigilance activities per project requirement in both clinical trials and post marketing. Including but not limited to, collecting and tracking incoming Adverse Events(AE)/endpoint information determining  initial/update status of incoming events database entry.Coding AE and Products, writing narratives, Literature related activities, Quality review, assisting with reconciliation, case closure related activities, coordinating translations, as per internal/ project timelines. Creating, maintaining and tracking cases as applicable to the project plan.Liaise with manager for regulatory tracking requirements and electronic reporting.Ensure to meet quality, productivity and delivery standards per project requirements.Ensure compliance to all project related processes and activities.Build a positive, collaborative team environment with Safety team members, lead by example, provide training and mentoring for less experienced team members and operations staff, assist Operations Manager as a backup when needed.Provide and impart technical and process information to Safety Management and members of operational team on project specific issues.Provide oversight role and have a good understanding of operational team on status, metrics, productivity and initiatives.Maintain a thorough understanding of project protocol, therapeutic indication, budget and scope of work (SOW) for assigned projectsSet up and maintain project files, standard templates, electronic forms, databases and workflow as per project requirement.Establish and maintain effective team and project service operations communications i.e. provide regular feedback to operations team manager and other relevant stakeholders on project metrics, out of scope work challenges/issues and successesEffective feedback on project performance to junior members of team.Read and acknowledge all necessary IQVIA standard operating procedures (SOPs) and customer SOPs as required. Ensure all required training is executed in a timely fashion and documented. Work towards ensuring completeness of individual training plan and maintain up to date training transcripts.Participate or Lead trainings across Safety process service offeringsParticipate in working groups as applicable in implementation of new initiatives, identification and implementation of process efficiencies.Liaise with different functional team members, e.g. project management, clinical, data managementHealth care professionals e.g. investigators, medical monitors, site coordinators and designees to address project related issues.To liaise with client in relation to details on day to day activities as needed.Perform other duties as assigned100% compliance towards all people practices and processes

Qualifications:

Bachelor's degree in life sciences or related field and up to 6 years of relevant experience, inclusive of up to 3 years of Pharmacovigilance experience or equivalent combination of education, training and experience.Excellent knowledge of medical terminology.In depth knowledge and understanding of applicable Safety Databases.In depth knowledge and understanding of applicable global, regional, local clinical research regulatory requirements.Excellent working knowledge of Microsoft Office and web-based applications.Effective project management and leadership skills.Effective mentoring and coaching skills.Ability to prioritize multiple tasks, meet strict deadlines, manage competing priorities.Ability to establish and maintain effective communication and working relationships with coworkers, managers and clients.Ability to work as a Team Player, contribute and work towards achieving Team goals.Demonstrate Sound judgment and decision making skills.Ability to work effectively on multiple projects simultaneously, organize own workload and effectively manage teams’ priorities.Ensure quality of deliverables according to the agreed terms.Skill to plan work load based on available capacity and ability to change prioritization based on workload fluctuations.Skill to negotiate and work on finding a central ground that is satisfactory to all concerned stake holders.Experience supporting and preparing for audits.Regular sitting for extended periods of time.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $62,800.00 - $157,000.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.