Luxembourg, LU
3 days ago
Senior Risk Manager - Product Safety, Trustworthy Shopping Experience
Role can be based in Luxembourg or Germany.

Are you passionate about building customer trust and protecting online shoppers? Join our team as a Senior Risk Manager for a key customer trust feature in Amazon stores worldwide. You'll play a crucial role in safeguarding our product pages and enhancing the shopping experience.

In this position, you'll collaborate with multiple teams to lead compliance related positive changes in our product. You will drive the implementation of compliance initiatives to ensure adherence to regulatory requirements and industry best practices. You will lead the identification, assessment, and monitoring of key risk indicators, areas of improvements, recommend and implement appropriate action. Your work will directly impact millions of customers, ensuring they have a safe and trustworthy shopping experience on Amazon.



Key job responsibilities
• Set the worldwide vision, direction, and execution of key deliverables in the compliance space.
• Develop business cases and requirements, prioritizing competing opportunities.
• Author strategic documents that surface key learnings, ideas, and provide recommendations.
• Lead the development and implementation of global compliance policies and frameworks.
• Present policy recommendations and program outcomes to Amazon's senior leadership.
• Drive governance and standardization of compliance processes across international markets.
• Lead strategic initiatives to enhance automated detection and enforcement capabilities.

A day in the life
• Plan and prioritize tasks to advance ongoing projects
• Collaborate with compliance and legal teams to frame regulatory requirements and translate them into business requirements
• Work closely with Global policy, product, and tech teams to implement necessary changes.
• Contribute to a positive team atmosphere through open communication and support

About the team
At Amazon, we believe customer trust is paramount. The EU Trustworthy Shopping Experience team works with authorities, merchants, brands, vendors, and customers to identify and prevent Selling Partner risk. We also address infringements of intellectual property (e.g., counterfeit, trademark, copyright) and other abuses in our product catalog.
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