The opportunity

Delaware North is hiring a full-time Senior Risk Analyst to join our team in Buffalo, New York. As a Senior Risk Analyst, you will be responsible for actively managing the life cycle of all reported casualty claims to include workers’ compensation, general liability, and automobile liability losses.  If you have experience managing claims, analyzing risks, and working to improve safety and compliance, apply today! 

Pay

Minimum \u2013 Anticipated Maximum Base Salary: $66,500 - $89,900 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

Medical, dental, and vision insurance401(k) with up to 4% company match Annual performance bonus based on level, as well as individual, company, and location performancePaid vacation days and holidaysPaid parental bonding leaveTuition and/or professional certification reimbursementGenerous friends-and-family discounts at many of our hotels and resorts

What will you do?Analyze claim trends, recommend risk control measures, and implement mitigation strategies to improve outcomes Monitor and review workers's comp claims, ensuring accuracy, completeness, and timely resolution while collaborating with third-party administrators and brokers Lead problem-solving efforts, applying analytical thinking to develop innovative solutions for complex risk management challenges Provide guidance on insurance costs, address stakeholder inquiries, and recommend best practices to enhance processes and compliance Oversee projects or initiatives with moderate risk and complexity, ensuring alignment with business objectives and industry standards 

More about youAssociate degree or equivalent work experience  3-5 years claims management experience for workers' comp; preferably multi-state claims.Knowledge of jurisdictional workers’ compensation statutes, typical litigation procedures, casualty claims adjustment principles, medical management processes, and related medical and legal termsAbility to work with internal stakeholders, defense attorneys, claim adjusters, and insurance broker claims advocates Effective negotiation skills Proficiency with Microsoft Excel Knowledge of practical and prudent risk control or loss prevention measures and techniques  

Shift details

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Who we are

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can\u2019t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you\u2019re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we\u2019re invested in helping you achieve your career goals.

Together, we\u2019re shaping the future of hospitality \u2014 come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.