The Skechers IT Senior Retail Systems Analyst conducts analysis and manages IT and technology projects. The ideal candidate has experience in project management, requirements analysis, system support and troubleshooting, testing, documentation and training.Key Responsibilities:Project Management:Develop, maintain, and implement comprehensive project plansCoordinate project team efforts and facilitate task prioritizationCollaborate closely with business stakeholders and IT teamsRequirements Analysis and Documentation:Research initiatives and explore options for implementationUnderstand, document, and represent business and technical requirementsCreate Agile user stories and define clear acceptance criteriaCreate, maintain, and schedule operational reportingSystem Support and Troubleshooting:Support POS registers and mobile devices in the production environmentExecute, monitor, and troubleshoot data distribution processesAct as a primary troubleshooting resource to document and escalate issuesAnalyze and improve systems monitoring and alerting capabilitiesUser Training and Testing:Write and maintain comprehensive system and procedural documentationProvide end-user support and training as neededSupport QA, Marketing, and Store Operations teams in the test environmentTest technology from both front-end and back-end perspectivesAdditional:Maintain a flexible work schedule, including on-call availability during evenings and weekends as neededPerform other duties as assigned by managementJob RequirementsHard Skills:Experience with retail POS systems – Oracle Xstore v22+International experience with payment platforms and e-invoicing requirementsExperience with retail store technology – e.g. label applications, traffic count, camerasExperience in Agile SDLC – scrum master experience is a plusExperience with Atlassian JIRA and ConfluenceProficiency using Microsoft Project, Smartsheet, Excel, PowerPoint, WordExperience with Microsoft SQL Server – SSRS is a plusExperience with unique issues and needs of technology projectsExperience with Aptos Audit & Operations Management is a plusProficiency in foreign languages – Portuguese is a plusSoft Skills:Must be able to lead without exerting authorityMust possess a natural curiosity about a variety of topics including a strong desire to learn about business and IT processes and cultureSelf-managing with a proactive approach in all aspects of communications and overall project management skillsProven ability to work well with technical and non-technical resourcesProven excellence in business writing skills and in taking meeting notesMust have refined interpersonal skills and able to work with management and staff in IT and Business UnitsProven team player in difficult situationsAble to identify issues (potential or immediate), document and communicate progress against plans, taking corrective action as necessaryDemonstrated resourcefulness and creativity in solving issues, conflicts and negotiationsDemonstrated ability to identify, describe and manage risks in a proactive mannerSelf-directed and can create structure and provide direction, even in situations that lack claritySUPERVISORY RESPONSIBILITIES NoneEducation and ExperienceBachelor's degree in Computer Science or related field preferred10+ years of experience in Retail IT in Systems Analyst positionQUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.Physical DemandsWhile performing the duties of this job, the employee is occasionally required to stand, walk, sit, reach with hands and arms, and stoop, kneel; use hands to finger, handle, or feel; and talk or hear. Request to lifting heavy equipment such as POS register, as needed. The employee is occasionally required to sit for long period of time.
Target Yearly Salary $115,000 -$160,000
About Skechers
Skechers (NYSE: SKX), a global, Fortune 500® brand develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Developing comfort technologies is the foundation of all we do – delivering stylish, innovative, and quality products. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,200 company-and third-party-owned retail locations. Headquartered in Southern California, with offices and distribution centers around the globe, Skechers has spent 30 years helping people of all ages look and feel good.
Equal Employment Opportunity
Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.
Reasonable Accommodation
Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing benefits@skechers.com.
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.