Support reimbursement inquiries from sales teams, providers, and customers by delivering accurate coding, coverage, and payment guidance within established service levels.
Conduct in‑depth research on coding, payer policies, and regulatory updates to resolve complex reimbursement questions and inform internal decision-making.
Review and update coding documents to maintain accuracy of CPT, HCPCS, ICD‑9, and ICD‑10 assignments.
Manage all Coding Hotline and email inquiries, tracking and trending contact data to identify patterns and opportunities for improvement.
Collaborate with providers to research, troubleshoot, and resolve claim issues, including prior authorization, denials, and appeals.
Coordinate with Sales Representatives to deliver required documentation and ensure customer billing and reimbursement needs are met.
Develop and deploy payer and provider communications that highlight the value of IVS products and support reimbursement education.
Provide training, mentorship, and support to new and junior reimbursement team members to help accelerate their proficiency and performance.
What You Will NeedRequired QualificationsBachelor’s degree and minimum 2 years of relevant experience, or
Associate’s degree and minimum 6 years of relevant experience, or
High school diploma/equivalent and minimum 8 years of relevant experience.
Extensive experience providing coding, coverage, and payment guidance in a healthcare environment.
Extensive experience supporting prior authorization, denials, and appeals processes.
Comprehensive knowledge of medical coding guidelines and ability to review operative reports, rejected claims, and EOBs.
Comprehensive knowledge of Medicare, Medicare Advantage, Medigap, and commercial payer methodologies.
Preferred QualificationsCPC (Certified Professional Coder) or CCS‑P (Certified Coding Specialist – Physician).
$69,500 - $144,200 salary plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors.
This role was posted on 2/13/26
Travel Percentage: 10%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.