This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

The Role
We are seeking a Senior Quality Specialist to join our Technical Services team at Baxter. As a key member of our team, you will play a critical role in ensuring processes and procedures for Technical Service Operations in Australia and New Zealand are in compliance to regulatory requirements and in line with Corporate Quality Manual and Global Service requirements.

You will actively participate in the design, implementation and/or maintenance of the quality processes in the field service (technical) operations and service center operations, while maintaining a strong relationship with the Global Services team , and relevant stakeholders across the broader Baxter business. 

This role will be based at our Old Toongabbie office with time spent at the Technical Services Depot. 

Responsibilities

Provide quality support to field service operations in Australia and New Zealand

Offer quality support to service center operations in these regions

Serve as the Local Process Owner for Global Services Quality Systems in Australia and New Zealand, including documentation, procedures, training, internal and external audits, CAPA, non-conformities, and post-marketing surveillance activities

Coordinate supplier qualification, validation processes (IQ, OQ, PQ protocols), change control processes, and risk assessments

Ensure compliance in processes such as device release, labeling, storage areas, calibration, decontamination, equipment validations, repair, PM, and spare parts management

Monitor and act on quality critical metrics using TS systems

Act as the Local QMR for Technical Service in Australia and New Zealand

Support and/or lead local or regional Service QA and Operational projects and initiatives as required.

Key Requirements

Tertiary degree in Science/Biomedical Engineering or related fields

Proven experience in quality assurance within a technical services environment

Strong understanding of regulatory requirements and quality systems in Australia and New Zealand

Prior experience within Medical Devices or Medical Capital is highly desirable

Outstanding communication and collaboration skills

Ability to successfully implement quality processes and procedures

Proven track record of managing and leading projects to a flawless conclusion.

Why Baxter?
At Baxter ANZ, we are focused on being a Best Place to Work where our people can be their authentic self, feel valued and respected. We are committed to a culture where all employees can collaborate and work together effectively. Relationships are a key component in how we operate in Baxter and we share the common traits of being reliable, ethical, caring, having empathy, actively listening to our colleagues as well as being open minded to new ideas and perspectives. Baxter is an organisation that makes inclusion and diversity a priority and that seeks to promote and improve gender equality in the workplace.

Baxter is proud to be recognized as an Inclusive Employer by the Diversity Council of Australia. We are also committed to delivering support structures for working families; stronger actions to address pay inequalities; and strategic recruitment and promotion practices that help to encourage the full participation of all people at work.

Baxter is an equal opportunity employer and makes employment decisions without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by law. Baxter encourages applicants of all ages.

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Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.