About this role:

Wells Fargo is seeking a Senior Quality Assurance Analyst to support Commercial Banking Operations (CBO), Corporate & Investment Banking (CIB) and Wealth Investment Management (WIM). 

The Wholesale Operations Quality Assurance Team is part of the Wholesale/Global Operations team supporting Commercial Banking Operations (CBO), Corporate & Investment Banking (CIB), and Wealth Investment Management (WIM). The Wholesale Operations Quality Assurance Team performs quality assurance on transactions anchored in lending (e.g., bilateral loans, syndicated, trade finance, leasing, inventory financing, etc.).

This is not Information Technology (IT) testing. this is Quality Assurance (QA) team focus is on testing process and controls in place to mitigate operational risk.

In this role, you will:

Utilize practices to perform advanced quality assurance and self-assurance activities including comprehensive reviews of multiple types of executive office transactions and case review quality assurance activities in support of federal, state, agency, legal and regulatory requirementsPerform advanced, comprehensive regulatory or high risk reviews of multiple types of executive resolution transactions and case reviews within multiple inventory typesIdentify risk and problem areas and recommend improvementEvaluate case intake, distribution, research, communication and resolutionEnsure customer issues are addressed while maintaining compliance with internal company requirements and standards and agency or government regulationsEnsure identified risks or problems are clearly documented and interact with appropriate parties for timely resolutionPerform second-level reviewsMentor less experienced colleagues and assist with their developmentEnsure corrective action on exceptions and problems identifiedProvide guidance to team regarding documentation and resolution requirementsCommunicate overall process or transaction qualityProvide feedback to appropriate contacts regarding identified material deficiencies or issues including identification of inconsistencies

Required Qualifications:

4+ years of Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

3+ years of Operational Risk Management experienceDemonstrated experience in compliance and controls TestingCommercial Banking Operations Booking ExperienceWholesale Lending Operations ExperienceCommercial Real Estate ExperienceKnowledge of systems such as AFS, Blast, Credit Bridge Technical Workflow, Loan IQ, FileNet, FRED, nCino, GSS, ICMP

Job Expectations:

Lead or participate in moderately complex initiatives and deliverables within business and contribute to large-scale, cross-functional planning related to mitigation of current and emerging business risk issues and concernsAssess, analyze, and design moderately complex controls, protocols, and approaches with respect to risk mitigation and the control environment, including ensuring effective planning for sustainability, ongoing control adherence, reporting, measurement, technology impacts, and monitoringIndependently make decisions and resolve moderately complex issues while leveraging solid understanding of the business’s functional area or products, operations, and regulatory environment; facilitate decision-making and issue resolution, and support implementation of developed solutions and plans; lead peers and key business partners to meet deliverables and drive new initiativesCollaborate and consult with peers, colleagues, and mid-level managers to address current and emerging risks associated with business activities and operations, and provide guidance or support in interpreting, developing, and implementing risk-mitigating strategiesPartner with peers and the business in interactions with external parties to support appropriateness and timeliness of response, and effectiveness of communications and materialsMay serve as a mentor for lower-level staffSupport performance of less experienced staff and the overall effectiveness of activities relating to risk mitigation or control efforts on behalf of the business; proactively provide feedback and present ideas for improving or implementing associated processes and toolsPerform complex administrative, transactional, monitoring, reporting, and coordination tasksProvide subject matter expertise and interpretation of procedures to less experienced staffInteract with immediate team, functional area, and internal peers outside of work group on a wide range and variety of information

Ability to work a hybrid scheduleWillingness to work on-site at stated location on the job openingThis position is not eligible for Visa sponsorship

Posting End Date: 

7 Aug 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.