Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further..

Our GCOO organisation is critical for HSBC. This team partners closely with business teams to drive simplification and deliver exceptional customer outcomes in Asia and the Middle East region which covers 26 markets, 600 offices and branches, and more than 140,000 employees. By strengthening our control environment and enhancing risk management, we drive operational excellence and enable the bank to deliver focused and sustainable growth in this super-region.

We are currently seeking a high calibre professional to join our team as a Senior Change Manager.

Principal Responsibilities

The vision statement for Global Chief Operating Office (GCOO) Transformation Services is “To be the Group’s primary change partner, support the implementation of the Group Strategy and make change a source of sustainable competitive advantage for HSBC”. GCOO change teams are at the center of the bank, working between Lines of Businesses and Functions on the highest profile programme from Strategy design to delivery and change adoption.

Senior Managers in Transformation Services manage change through programs / projects which are established to deliver a specific outcome, on time and on budget.

In this role you will

Be responsible for innovation and idea management- Propose innovative ideas, test and refine with colleagues and stakeholders. Identify opportunities to bring new and efficient ways of working in the project. Bring innovative ideas to the business solutions / engagements by keeping updated on industry trends.

Drive commerciality- Shape project direction and approach by having good comprehension of the HSBC’s strategies and priorities. Thinking commercially to identify opportunities to develop business from new/existing internal customers. Consider impact and dependencies of the group priorities for the project and its deliverables. Identify and quantify investment case opportunities. Challenge business decisions based on domain knowledge and prior experience.

Lead project governance and planning- Articulate and design business models, operating models and business cases. Manage the whole project / program independently by leading the change initiative and taking strategic decisions. Manage senior stakeholder and sponsor relationships via effective written and verbal communications, with customised approach tailored to different audiences. Design, establish and maintain project governance, including clear sponsorship, tollgates and steering committees in accordance to Change Framework. Manage efficient utilisation of resources and project costs, within allocated budget. Proactively provide comprehensive updates, taking ownership of any assigned plan for the entire team.

Design (consulting) and business analysis- Design problem solving approaches and frameworks (incl. target operating models, process and system transformation). Analyze current state, design the future state, validate assumptions with stakeholders to align with business requirements. Elicit requirements, refine and obtain sign off from stakeholders, including managing potentially conflicting requirements. Apply financial modelling (e.g. business case projections, project financial health assessment). Lead design refinement to ensure compliance with requirements, design and execute testing to ensure comprehensive coverage of requirements, design and business scenarios. Maintain requirements traceability. Plan and execute deployment activities including ensuring completion of business readiness, deployment pre-requisites, post-deployment health check and sign offs. Perform effective gap analysis to the required level of granularity based on different stakeholder needs / views. Develop and execute action plan to close the gaps assessed.

Delivery at pace- Build and maintain a reputation for reliable, efficient and effective delivery of business solutions. Manage team’s time via workload prioritisation to achieve project/program objectives in the most efficient manner. Monitor and manage any off-track activities and bottlenecks, and highlighting/escalating as required, and providing solution options with cost benefit analysis. Accelerate delivery of projects by identifying and executing simplification opportunities. Ensure sustainable delivery at pace by maintaining team’s morale, energy and monitoring work velocity.

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further..

Our GCOO organisation is critical for HSBC. This team partners closely with business teams to drive simplification and deliver exceptional customer outcomes in Asia and the Middle East region which covers 26 markets, 600 offices and branches, and more than 140,000 employees. By strengthening our control environment and enhancing risk management, we drive operational excellence and enable the bank to deliver focused and sustainable growth in this super-region.

We are currently seeking a high calibre professional to join our team as a Senior Change Manager.

Principal Responsibilities

The vision statement for Global Chief Operating Office (GCOO) Transformation Services is “To be the Group’s primary change partner, support the implementation of the Group Strategy and make change a source of sustainable competitive advantage for HSBC”. GCOO change teams are at the center of the bank, working between Lines of Businesses and Functions on the highest profile programme from Strategy design to delivery and change adoption.

Senior Managers in Transformation Services manage change through programs / projects which are established to deliver a specific outcome, on time and on budget.

In this role you will

Be responsible for innovation and idea management- Propose innovative ideas, test and refine with colleagues and stakeholders. Identify opportunities to bring new and efficient ways of working in the project. Bring innovative ideas to the business solutions / engagements by keeping updated on industry trends.

Drive commerciality- Shape project direction and approach by having good comprehension of the HSBC’s strategies and priorities. Thinking commercially to identify opportunities to develop business from new/existing internal customers. Consider impact and dependencies of the group priorities for the project and its deliverables. Identify and quantify investment case opportunities. Challenge business decisions based on domain knowledge and prior experience.

Lead project governance and planning- Articulate and design business models, operating models and business cases. Manage the whole project / program independently by leading the change initiative and taking strategic decisions. Manage senior stakeholder and sponsor relationships via effective written and verbal communications, with customised approach tailored to different audiences. Design, establish and maintain project governance, including clear sponsorship, tollgates and steering committees in accordance to Change Framework. Manage efficient utilisation of resources and project costs, within allocated budget. Proactively provide comprehensive updates, taking ownership of any assigned plan for the entire team.

Design (consulting) and business analysis- Design problem solving approaches and frameworks (incl. target operating models, process and system transformation). Analyze current state, design the future state, validate assumptions with stakeholders to align with business requirements. Elicit requirements, refine and obtain sign off from stakeholders, including managing potentially conflicting requirements. Apply financial modelling (e.g. business case projections, project financial health assessment). Lead design refinement to ensure compliance with requirements, design and execute testing to ensure comprehensive coverage of requirements, design and business scenarios. Maintain requirements traceability. Plan and execute deployment activities including ensuring completion of business readiness, deployment pre-requisites, post-deployment health check and sign offs. Perform effective gap analysis to the required level of granularity based on different stakeholder needs / views. Develop and execute action plan to close the gaps assessed.

Delivery at pace- Build and maintain a reputation for reliable, efficient and effective delivery of business solutions. Manage team’s time via workload prioritisation to achieve project/program objectives in the most efficient manner. Monitor and manage any off-track activities and bottlenecks, and highlighting/escalating as required, and providing solution options with cost benefit analysis. Accelerate delivery of projects by identifying and executing simplification opportunities. Ensure sustainable delivery at pace by maintaining team’s morale, energy and monitoring work velocity.

To be successful you will need

Extensive experience working in project/program environments across strategy, design (consulting), initiation and delivery

Industry experience in large complex organisations, implementing major organisational change and business transformation projects in areas within operations, system transformation and Organisation Design (incl. potentially Mergers and Acquisitions)

Demonstrated ability to build and maintain relationships, stakeholder management and influencing skills as well as running project governance

Experience in supporting the definition of a business problem and providing solutions based on data

Experience leading and executing the end-to-end project lifecycle from initiation till closure at pace and with clear examples that project outcomes were achieved. Knowledge of consulting and Change Frameworks, Agile methodologies, Waterfall methodologies and best practices would be a plus

Strong people manager and broad experience in managing large teams of different work streams.

Certification in one or more of the following: Managing Successful Programmes (MSP), Project Management Professional (PMP), Prince2, Certified Business Analysis Professional (CBAP), Certified Scrum Master (CSM), or any relevant qualifications.

Opening up a world of opportunity
http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

To be successful you will need

Extensive experience working in project/program environments across strategy, design (consulting), initiation and delivery

Industry experience in large complex organisations, implementing major organisational change and business transformation projects in areas within operations, system transformation and Organisation Design (incl. potentially Mergers and Acquisitions)

Demonstrated ability to build and maintain relationships, stakeholder management and influencing skills as well as running project governance

Experience in supporting the definition of a business problem and providing solutions based on data

Experience leading and executing the end-to-end project lifecycle from initiation till closure at pace and with clear examples that project outcomes were achieved. Knowledge of consulting and Change Frameworks, Agile methodologies, Waterfall methodologies and best practices would be a plus

Strong people manager and broad experience in managing large teams of different work streams.

Certification in one or more of the following: Managing Successful Programmes (MSP), Project Management Professional (PMP), Prince2, Certified Business Analysis Professional (CBAP), Certified Scrum Master (CSM), or any relevant qualifications.

Opening up a world of opportunity
http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.