At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. 

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. 

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.  

The Global Advertising and Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express products and services through differentiated and innovative branding, marketing, and experiences. We have an ambitious goal: to be the most admired brand in the Fortune 500 and we aim to deliver on that by doing work that is both creative and effective. The OnBrand Creative Agency sits within GABM. We aspire to be the creative partner-of-choice to build seamless customer experiences for our Business Units, essential for driving results and unlocking value through deeper knowledge of our business powered by industry-defining creative excellence”. We are focused on developing forward thinking ideas and work across channels, end-to-end experiences in digital and beyond. We are seeking a Senior Project Manager, OnBrand.  

 

The Senior Project Manager, OnBrand will report to the Director, and oversee a portfolio of projects, while directly managing creative planning, execution, and production for high-complexity creative marketing projects (Tiers 1-2). The Senior Project Manager will closely collaborate with OnBrand creatives, producers, and account managers as well as Amex marketers, brand and business unit stakeholders, and external agency teams to deliver best-in-class creative campaigns. 

To be successful in this role, the candidate must be solution-oriented and flexible. They must have experience creating, monitoring, and maintaining action plans for high-visibility initiatives requiring rigorous timelines with parallel workstreams, and always seek to identify opportunities for improvement.  

The ideal candidate will have experience managing a portfolio of work, including planning, executing, and tracking projects as they evolve while identifying linkages and overarching strategy across a portfolio. This role will oversee core components of the international business where priorities intersect and relate to cross-Enterprise initiatives.  

Day to day responsibilities include, but are not limited to: 

Directly manage creative planning, execution, and production for high-complexity projects. 

Work closely with project team leads to proactively drive end-to-end project delivery (e.g., timeline management, risk assessment, and hard cost budget management) for a given set of projects. 

Ensure projects are delivered on time, on budget and at the highest quality level. 

Proactively assess any risks and escalate any issues if needed. 

Manage handover of projects between the studio and OnBrand teams, setting up project planning discussions, discovery facilitation, creative kick offs, creative, internal and marketer reviews and driving status meetings 

Partner with Account Leads and Creative Strategists to ensure client requests are feasible, in-scope, and in-budget. 

Leverage agency systems and tools (e.g., Workfront) for overall work-planning, team communication, and project management. 

Develop and establish strategic tooling governance and enterprise enablement frameworks to support effective cross-functional program delivery where no prior structure existed. 

Drive complex, multi-workstream programs delivering integrated digital and content assets across multiple channels. 

Provide strategic governance and cross-functional orchestration to drive aligned, effective program delivery. 

Mentor junior project managers on the team, prioritizing mentorship and coaching through feedback. 

Stay up to date with the latest marketing trends, technologies, and best practices. 

Help maintain a friendly, team-oriented atmosphere through clear communication and a collaborative mindset. 

Experience partnering with international markets (including Canada and the UK), with an understanding of regional nuances and market dynamics. 

Highly detail-oriented, with the ability to differentiate between U.S., UK, and Canadian Card Member needs, language, and value propositions 

Proven ability to collaborate with international marketing teams to align on region-specific priorities, goals, and performance metrics. 

Comfortable operating in dynamic environments with shifting priorities; demonstrates agility and a strong ability to learn quickly. 

 

 

Minimum Qualifications: 

 

7+ years of experience as a Creative Project Manager from a leading creative agency, in-house brand or internal COE. 

Strong knowledge of creative production (print, digital, emails, OOH, branding). 

Excellent organizational, communication, and interpersonal skills. 

Excellent follow through and ability to keep projects on track and delivered on time. 

Strong knowledge of project management methodologies 

Ability to adapt quickly and be open-minded to learning new skills and adaptable to changes to workflow 

Comfortable using various data management systems and tools (CMS, Excel, Google and Microsoft suites, Smartsheet, etc.) 

Experience with or ability to quickly learn OnBrand tools and systems such as Adobe Workfront.  

Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.