Job Description The Technical Program Manager will be an integral part of the Content Production and Distribution Global Program Management team. DEEP&T creates products, platforms, and innovations for The Walt Disney Company by driving the strategic development and use of technology, building scalable systems and products to empower our businesses and engage consumers. With global scale, local presence, and deep technological excellence, DEEP&T helps The Walt Disney Company optimize technology, platforms, and resources, while bringing creative ideas to life and creating industry-shaping approaches. This is a contractor position within the DEEP&T Global Program Management Organization. The Technical Program Manager will drive and lead the execution of complex initiatives within the Rights Management and Content Avails space. We support our business partners in Content Sales at Disney+, Hulu, and ESPN DTC (Direct-to-Consumer) streaming services. Rights Management is the practice of defining and managing the rights associated with media content, including who can use the content, in what format, where, when, and under what conditions. It ensures legal compliance, protects intellectual property, and enables content monetization across various channels. The Avails team oversees the strategy, development and optimization of systems and platforms in the content availability supply chain that distributes Disney content across various channels (e.g. streaming services, digital storefronts, affiliates). The content availability supply chain ensures that content distribution complies with licensing agreements, usage rights and restrictions managed in Digital Rights Management systems. The Rights Management and Content Platform Avails ecosystem is composed of several interconnected apps and platforms. Our primary Rights Management product is Rightsline and experience with this SaaS solution is preferred. Key capabilities include but are not limited to rights clearance, transactional offers, licensing, distribution rights-in and rights-out, opportunity reporting, and holdbacks. In this role, the candidate will be responsible for facilitating all aspects in the launch of new products, and enhancements to existing products from kickoffs through deployment to closure. The ideal candidate is data-oriented, organized, adaptive, self-starter, and non-dogmatic when it comes to operational agility. In addition, the candidate will collaborate with Product and Engineering Teams to become well-versed enough to be conversant and report out status of enhancements, description and business value of enhancement. Successful candidates must be highly proactive, detail-oriented, and able to autonomously work on concurrent implementations across matrixed teams both inside and outside the DEEP&T organization. Demonstrates exceptional skill in organizing tasks and information, readily adapts to changing circumstances, and shows remarkable flexibility in employing diverse methods and processes to enhance team efficiency with a focus on solutions that best serve the team. They should be skilled in managing multiple large project teams of 20+ cross-functional individuals and should possess the conventional capabilities of a scrum master, project & program manager, a servant-leader, and above all else, a team contributor. They must be capable of clearly communicating schedules, risks, issues, and processes to a variety of business, creative, and technical and executive audiences. They must be able to partner with other program managers and technical leads outside their area to coordinate work, deliverables, and schedules. Success in fast-paced, collaborative settings and attention to detail are essential. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. 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Skills and Requirements • 7-10+ years of project/program management experience in an enterprise level environment • Experience working with Rightsline (rights management platform) • Lead agile ceremonies, such as daily stand-ups, sprint plannings, backlog refinements, retrospectives, and demos. • Provide support using a servant-leadership style, facilitate discussions and decision making in meetings, and resolve team impediments at multiple levels of an organization. • Coach teams in their journey to Agile, support their self-organization and agile methodology knowledge growth. • Maintain proactive and open communications, horizontally and vertically, to drive transparency and clarity on achievements, plans, and risks. • Owns outcomes and drives clarity – PM participation makes things better. • Use tools and techniques to support the team in shipping high quality software increments such as User Stories, Test Driven Development, Continuous Integration, Continuous Testing, Automated Testing and JIRA dashboards. • Assembly, maintenance, and curation of project metadata and metrics that provide visibility to stakeholders on program progress and quality and successfully leverage those metrics to identify program needs and course correction. • Assembly, maintenance, and curation of various team-level and project-level artifacts, including project plans, communication plans, agile working agreements, scope definitions, RAID logs, RACI matrix, and weekly reports. • Understanding, tracking, and following-through with inter-team dependencies. • Understand, communicate, and assist the team with resolving project issues, risks and delays. • Included in problem solving. • Communicate delivery times and scope to other software engineering teams that depend on a timely delivery. • Manage projects that impact the scrum team, including developing project plans and timelines for projects and project deliverables. • Holds functional managers accountable for their teams’ deliverables. • Identifies and manages issues and risks and drives decision making. • Communicates team and project status and schedule updates. Coordinate leads-level project syncs and project reviews with senior and executive leadership. • Demonstrated experience as a Scrum Lead for cross-functional agile teams. • Working knowledge of Jira/Confluence supporting agile methodologies. • Experience with Smartsheet or MS Project. • Experience with software development (SDLC) practices. • Desire to expand domain and technical knowledge and take on additional responsibilities as appropriate. • Anticipate working with teams on East or West Coast hours, with flexibility to work outside of regular office hours to accommodate important meetings in different time zones. • Technical knowledge of user interface and metadata management within the software development space. • Advanced knowledge of tools including Atlassian Suite (JIRA/Confluence). • Experience with metadata management, version control, and bulk title registration workflows. • Experience in content planning, rights management, or metadata systems