Irving, TX, USA
4 days ago
Senior Program Manager / PMO Lead (Scrum) - Conferences

About Gartner IT: 

Join a world-class team delivering creative digital solutions and executing world-class Conferences. A growing team driving process and engineering excellence, Conference Technology makes broad organizational impact by delivering cutting-edge technology solutions that power Gartner Conferences.  Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.  

 

About the role: 

Gartner is looking for a well-rounded Senior IT Program Manager who can provide project and program leadership for technology projects within Gartner’s Conference Technology organization. As the Global Conferences business continues to grow, our Conference Technology team will aim to deliver world-class execution, world-class digital products, and world-class data availability. The Senior IT Program Manager role will lead a complex Portfolio of IT projects across multiple technology services. They are accountable for the quality of the results, benefits realization, timely delivery, ensuring that projects are planned and executed in a manner consistent with company strategy, commitments, goals, and standards. They will be responsible for implementing and ensuring adherence to standard Agile practices, coaching and guiding teams through continuous improvement and adoption. In this role you will be required to manage and collaborate with geographically dispersed teams. The candidate must have experience driving Agile transformations and improving organizational Agile maturity.  

 

What you will do: 

Responsible for the oversight and management of global technology-based Project Portfolio in support of IT initiatives. Accountable for improving organizational Agile maturity and adherence to Agile practices, and for fostering an environment of collaboration and high impact results 

 

Facilitate the adoption of Agile methodologies, standards and practices across multiple services and ensure adherence by Technology teams. 

Provide guidance and support to Scrum Masters in Agile principles and practices 

Leverage Agile metrics like lead time, cycle time, velocity, and burn-down charts to monitor team performance and identify areas for improvement 

Identify systemic operational issues and resolve them as well as identify root causes and process improvements to present similar issues 

Enforce strategic portfolio management standards and practices, promoting transparency, execution and risk discipline across technology development work. 

Analyze the scope and direction of initiatives across multiple levels of management and organizational boundaries 

Responsible for the creation of long-term strategies and approaches to control and manage projects in support of complex business requirements 

Evaluate project and program performance consistently with key performance indicators 

Partner with technical leadership to report project progress to executive level and cross-team stakeholders. Leverage personal expertise to develop and present rational conclusions, recommendations and direct implementation strategies/action plans 

Support the development of strategic and tactical planning of technology and people resources necessary for successful completion of several large-scale projects 

 

What you will need: 

Strong IT professional with 12+ years of experience in program management. The candidate should have strong qualitative and quantitative problem-solving skills along with high on ownership and accountability. 

              

       Must have: 

12+ years of experience working with IT Development teams in project/program management capacity 

Deep expertise in Agile & Waterfall methodologies; proven track record of effectively coaching teams to achieve Agile maturity 

Demonstrated leadership skills working with matrixed teams, management and executive stakeholders in a dynamic, growth environment 

Strong ability to understand, influence and manage stakeholder expectations and to resolve issues that may affect delivery 

Strong project leadership, adept at Backlog Refinement, Risk Management, Stakeholder Management, Agile Team Building across multiple global teams, Release Management and Conflict Resolution 

Ability to manage project financials including budget plans, monitor spend and prepare for potential risks 

Strong proficiency in Microsoft Suite, JIRA and Confluence 

 

Who you are: 

Bachelor’s degree or foreign equivalent degree in Computer Science or a related field  

Demonstrated leadership skills; strong communication, collaboration, people management & influencing skills 

Able to work in a fast-paced environment with tight deadlines and multiple project deliverables 

Critical thinker, with a demonstrated ability to learn beyond formal training with a strong aptitude for delivering quality products 

Excellent communicator, both written and verbal, to all levels of the organization 

Passionate about building high-performing teams 

 

Don’t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles. 

 

 

 

What you will get: 

Competitive compensation. 

Limitless growth and learning opportunities. 

Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more! 

A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you. 

A chance to make an impact – your work will contribute directly to our strategy. 

Enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices. 

20+ PTO days plus holidays and floating holidays in your first year. 

Extensive medical, dental insurance and vision plan. 

401K with corporate match, immediate vesting. 

Health-and-wellness-related allowance programs. 

Parental leave. 

Tuition reimbursement. 

Employee Stock Purchase Plan. 

Employee Assistance Program. 

Gartner Gives Charity Match. 

 
And much more! 

 

#LI-Hybrid 

#AL-2 

 

 

Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer? 

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 116,000 USD - 164,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.


The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:101834

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