Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. The team acts as the primary interface between Amazon and our Selling Partners. We obsess over providing world class support to Selling Partners selling on the Amazon platform. We strive to predict our Seller Partners’ needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our Selling Partners better serve their/our customers. We are seeking a Senior Program Manager with demonstrated experience to drive and implement new product and solutions that can improve Seller Partners experience. We value candidates that are autonomous, self-motivated, effectively navigate ambiguity, insists on the highest standards from self and others, drives accountability for results, and have a “roll-up your sleeves” attitude.

Key job responsibilities
1. Partner with Global product and policy teams and CN business teams to drive improved Seller experience
2. Perform deep dives on analytical insights to identify high value actions and drive better business results
3. Identify product and policy user experience gaps and be responsible for influencing cross-functional stakeholders for continuous improvement or new opportunities by delivering key learning documents