Sub Same Day (SSD) is looking for a Sr. Program Manager with a delivery record and proven program management experience to own a significantly complex and cross-organization building design initiative for our faster than Same Day fulfillment centers. Robust understanding of fulfillment operations, including under-the-roof and on-the-road processes, engineering product solutions and development of long term roadmaps will be conducive in delivering innovations . This role will play a critical role in designing the future building design solutions for the Sub-Same Day business. It requires a high-level of ownership over the strategic design and implementation, the ability to think outside of the box, willingness to disrupt the current processes to create a new process, the ability to understand one-way vs two-way doors, make trade-off decisions and influence stakeholders. This role will scope highly complex building design and automation solutions, identify risks/opportunities in strategies, effectively force multiple and communicate to senior management to accelerating business progress.

Key job responsibilities
* Driving innovation that improves the under-the-roof processes and continuously removes cost from our fulfillment and delivery network
* Partnering with cross-functional teams to plan, organize, execute, and standardize complex projects to achieve 2026 variable cost and quality goals
* Gathering and analyzing data across fulfillment and delivery functions to establish global standards for operations and other cross functional teams
* Analyzing and solving operational barriers with a focus on understanding root causes and driving forward opportunities
* Developing Amazon best practices for internal operations
* Leveraging analytics to support the future state of the business

The Sr. Program Manager will also demonstrate:
* Confidence operating in a highly ambiguous and iterative business space
* High attention to detail including proven ability to manage multiple, competing priorities simultaneously
* Willingness to challenge and influence big leaders
* Ability to think strategically and execute methodically
* Ability to work in a fast-paced environment where continuous innovation is desired
* Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases
* Ability to clearly communicate data insights to others

A day in the life
An Program Manager on the SSD Ops Integration team will have flexibility in how their day looks based on program actions, launch date, implementation pilots and testing, and execution during peak periods for Amazon including Prime Day, Black Friday, and Cyber Monday, as well as the overall holiday season. Some days will focus on execution of program structure and deep dive, others heavier in meetings and cross collaboration with stakeholders. There is expected travel for the role, but will be cyclical based on program goals and key execution dates.

About the team
The SSD Ops Integration team is a diverse group of managers from various backgrounds and job families all looking to achieve one goal, the Expansion and Optimization of Sub Same Day Delivery to Amazon customers. With Product, Supply Chain, and Ops Engineering backgrounds, The SSD OI team delivers through solutions in partnership with Operations to scale and optimize performance real time and in future network initiatives. The team is based on both Seattle and Nashville, allowing cross collaboration with multiple business lines. While the team makes history, we have fun doing it, focusing on diversity and inclusion, cross collaboration kaizen and summit events to build out thoughtful solutions and to think big. Additional information can be provided by interviewers directly on the team.