Be part of something altogether life-changing!

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40+ countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.

Forming part of the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation of life-changing therapeutics.

The Senior Product Specialist for Cytiva is responsible for growing regional sales revenue/orders and support post-sale training for Cytiva Hardware Downstream products including chromatography skids/columns, filtration skids, Bulking Filling skids, PUPSIT Skid, customized products (for example Inline conditioning, PCC) and consumables etc.

This position is part of the DSHW Modality located in Shanghai/Hangzhou.

In this role, you will have the opportunity to:

Finish Financial Target

Is accountable to achieve product orders and sales OP target for assigned accounts and or territory.Forecast orders and sales within the applicable sales funnel tools and reports for their products/solutions/services in their assigned territory/accounts

Territory & Account Management

Create business plans for territory/assigned accounts including, but not limited to opportunity development, competitive strategies and targets.Build strong business relationships and formulate account strategies and plans to continuously strengthen relationships within the assigned accounts/ territory.Identify & respond to key account technical and departmental decision makers' needs and maintain customer contact records in the relevant CRM tools.Continuously develop and improve a network of key opinion leaders within the assigned territory.Track and communicate market trends to/from the field including competitor data, and develop and lead effective counter-strategies.Manage territory customer request on post-sale training and application trouble shooting

Product & Market Expertise

Maintain up to date detailed knowledge of their product / services. Be able to present and discuss the technology and benefits in terms which are relevant to customers.Maintain up to date market and competitor knowledge related to their product/solutions/services. Work closely with product management leader to form and execute product strategy for assigned region.Continuously update their understanding the customers changing operational/application issues and challenges.Create viable product configurations which meet customer needs effectively, while achieving optimum margin for Cytiva.Differentiate assigned product offering during the various stages of the sales process, effectively using Cytiva resources and approved product marketing and product promotion material to actively support the customer through their decision make process towards a successful outcome for Cytiva.Represent the company at relevant conferences and technical exhibitions to promote product/solution and company.

Opportunity management

Identify and create new opportunities and work with sales leaders and account teams (where applicable) to continuously increase prospect funnel.Drive tender/bid process including the needs qualification, vendor selection, quotation and closure of their product/solution/service opportunities to meet orders, sales and margin targets as well as to maximize customer satisfaction assigned territory.Create and maintain opportunities in the applicable sales funnel tool and/or CRM tools.Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs.Estimate date of delivery to customer based on knowledge of the company's production and delivery schedules ensuring fulfilment of the order is according to customer expectations and enhances customer satisfaction.

One Cytiva teamwork

Contribute to account plans where applicable at accounts covered by account managers/executives.Continuously educate and coach account team members on their product/service/solution strategy and offerings.Collaborate with and leverage subject matter experts and other resources within Cytiva channels to build relationships and secure business.Share and follow-up identified leads to other product lines within own accounts and or One Cytiva accounts

Quality Specific Goals:

Aware of and comply with the Cytiva Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/positionComplete all planned Quality & Compliance training within the defined deadlinesIdentify and report any quality or compliance concerns and take immediate corrective action as requiredMaintain knowledge of and understand all applicable Global and Regional Privacy and Anti-Competition Policies and operate within them to ensure that no company policy or Local/ Int’l Law is broken.Maintain knowledge of and understand all applicable Environmental Health Policies (including but not limited to Cytiva EHS Policies, etc.) and operate within them to ensure that no company policy or local / Int’l Law is broken.Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.

The essential requirements of the job include:

Bachelor's Degree and above and minimum 3 years of product experience in Biopharma or Life Sciences fieldProven and progressive previous experience in sales/services/promotion to C-suite and technical decision makers e.g. CEOs, Strategic Planning Directors, Facilities/Engineering managers, Purification specialty staffAbility to interface with both internal team members and external customers as part of solutions-based sales approachAbility to energize, develop and build rapport at all levels within an organizationExcellent verbal and written communication skills in local language as well as good command of EnglishExcellent organizational/negotiation/closing/presentation skillsAble to travel

It would be a plus if you also possess previous experience in:

Strong knowledge for biopharma downstream hardware.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.