Join us in building on AWS, for AWS!

The AWS Field Experiences (AFX) organization is looking for a passionate, innovative, and results-oriented leader to build and own AWS Partner-focused, Field-facing products that fundamentally optimizes, automates and streamlines AWS Specialists & Partners (ASP), improves partners-focused sales efficiency and productivity, accelerates partner sales motions, drives AWS Cloud – Services and Programs adoption and meaningfully improves the bottom-line. Our products enables AGS and, by extension, ASP to obsess over our customers and partners worldwide, make proactive, data-driven recommendations and be a trusted advisor to our customers and partners in line with their core objectives/use cases/problems/needs that positions AWS as a strategic business partner in addition to a world-class cloud computing provider.

We are looking for an individual that thrives in an ambiguous setting, one who can identify customer (aka partner) pain points and needs, define a work back plan and product strategy, outline product roadmap and requirements, is comfortable working with UX, engineering, science and many other cross-functional teams, and can deliver high quality products with potential to even externalize such products, offering the Field prescriptive guidance that is timely, accurate and actionable, and automating end-to-end partner workflows that drives efficient and productivity using the intersection of software, data and Generative AI to give customers the “superpowers”.

In this role, you will:
• Engage with AWS Specialists and Partners to understand the pain points and needs in our partner-focused, partner-influenced sales function, define customer personas and journeys, identify critical use cases and opportunities, and brainstorm related product ideas
• Author well-researched and detailed working backwards documents to review product ideas with senior executives, define product vision, strategy and roadmap, and articulate clear product requirements and UX. Explore ways to leverage GenAI in every aspect of the product(s).
• Define product goals and success metrics, manage prioritization, and evaluate trade-offs.
• Be the voice of the customer. Work directly with engineering, data, science and many other cross-functional teams to execute on the roadmap, and manage through obstacles/blockers to achieve the objectives.
• Own business reporting for senior management review on a weekly, monthly and quarterly basis. Work with data team(s), where necessary.
• Leverage strong written and verbal communication skills, and data analytical capabilities to drive business decisions and measure success.

We have a team culture that encourages innovation, and we expect team members and management alike to take high degree of ownership for their product vision and execution of ideas. Besides a strong product management background, the right candidate will have experience successfully working with engineering, data and science teams, building on cloud and working on distributed systems, delivering deeply technical products, and even building a product team. We are looking for someone that is a self-starter, approaches complex business problems with data, curiosity and critical thinking, and works backwards from the customers.



About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.