ADP is seeking an experienced Product Owner to join our Shared Services team, working on the ADP Mobile app and desktop platform. In this role, you'll be responsible for delivering innovative features that help employees save money and improve their financial wellness.

 

This is a hands-on execution role where you'll work closely with engineering, design, and stakeholders to translate strategic vision into shipped features that make a real difference in employees' daily financial lives

 

Key Responsibilities

 

Product Delivery & Backlog Management
• Participate in discovery sessions for product or feature set related to employee financial benefits
• Translate strategy and roadmap themes into clear deliverables for one or more scrum teams, ensuring the team knows the "what" as well as the "why."
• Own and maintain a prioritized product backlog for one or more scrum teams, balancing strategic initiatives, compliance requirements, and technical debt in collaboration with engineering
• Write and refine user stories with clear acceptance criteria that can be used for automation
• Manage implementation dependencies, risks, scope creep, and raise concerns impacting feature delivery (e.g., surge, priority changes, production issues)

 

Scrum & Team Leadership
• Lead all scrum ceremonies (sprint planning, daily standups, reviews, retrospectives)
• Monitor and support delivery performance of the scrum team across sprints, including velocity, quality, and throughput
• Escalate risks or blockers to ensure roadmap commitments are met and make tactical decisions during sprints to unblock the team
• Accept or reject completed work based on definition of done, working with QA to ensure quality standards are met

Collaboration & Design
• Collaborate with UX designers on detailed user flows and wireframes for prioritized features
• Participate in user research with UXR teams to understand employee financial needs and behaviors
• Create and maintain clear feature documentation for stakeholders and partners

Analytics & Optimization
• Build and analyze A/B tests and KPI dashboards to inform feature iterations, measure impact, and feed insights back into the roadmap and strategy
• Track adoption, engagement, and value metrics for deals, offers, and financial wellness features

 

Expected Behaviors
• Execution-focused: You focus on the "how" and "when" of delivery
• Sprint-minded: You think in sprints and releases (2-week to 3-month timeframes)
• Highly responsive: You're available and responsive to the scrum team's questions
• Decisive: You make quick decisions to maintain team velocity
• Detail-oriented: You have strong organizational skills and sweat the details
• Technically savvy: You deeply understand technical constraints and engineering trade-offs
• Team protector: You protect the team from scope creep and distractions
• Effective escalator: You escalate blockers and strategic questions to leaders appropriately
• Results-driven: You measure success by team velocity, predictability, and delivered value

 

Required Qualifications
• 5+ years of experience as a Product Owner or similar role in agile software development
• Proven track record of shipping high-quality features on time
• Strong understanding of scrum/agile methodologies and ceremonies
• Proven skill at writing detailed user stories and acceptance criteria
• Excellent organizational and communication skills
• Ability to make data-driven decisions using analytics and A/B testing
• Experience working with cross-functional teams including engineering, design, and QA

 

TO SUCCEED IN THIS ROLE:

You'll have a Bachelor's degree OR equivalent.

Preferred Qualifications:
• Experience with consumer mobile apps (iOS/Android) and web platforms
• Background in fintech, employee benefits, or financial wellness products
• Familiarity with offers/deals platforms, loyalty programs, or marketplace products
• Experience with product analytics tools like Pendo

 

What are you waiting for? Apply today!

Find out why people come to ADP and why they stay: https://youtu.be/ODb8lxBrxrY

(ADA version: https://youtu.be/IQjUCA8SOoA )

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

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