Senior Product Manager (12-month FTC), Amazon Community Impact, Volunteering
Amazon.com
**This position is a 12-month Fixed Term Contract based in London**
The Amazon Community Impact (ACI) team helps Amazon address societal challenges by leveraging the company's unique assets: technology, logistics, and expertise. With over 1.5 million Amazonians across 60+ countries, we create impact by connecting our greatest asset—our people—to community initiatives through volunteering.
The Amazon Community Impact Volunteering (ACIV) team's vision is that every Amazonian makes an impact through volunteering - using their time, experience, or skills - to shape a better tomorrow for our local communities, planet, and future generations. We build products and work with Amazonians and leaders to foster a culture of volunteering at Amazon.
The team is seeking a Product Manager to own our Community Ambassador program and Volunteering Grants product.
Key job responsibilities
Our team builds the infrastructure that supports Amazonians to achieve our volunteering vision at scale. Specifically, we:
1. Build global volunteering products and technology that delight and reduce manual work for our customers
2. Develop globally scalable programs to support volunteering
3. Drive adoption of global products and programs
Sample deliverables within scope:
1. Volunteering Grant Strategy & Roadmap: Create a long-term vision for volunteering grants, defining and prioritizing customer problems and potential solutions, including requirements for future tooling. Work with the ACIV and ACI Tech team to put together a roadmap for 2026.
2. Community Ambassador Program: Write a 2025 retrospective and create the 2026 roadmap for the Community Ambassador program, then execute against this roadmap. This may include implementing an Ambassador Recognition and Reward strategy and reviewing proposals for a new Directory tool.
A day in the life
You will have both product and program responsibilities. For product, you'll manage the lifecycle from concept to delivery by working backwards from the customers. You'll define the product vision, requirements, success metrics, and ongoing roadmap. You'll get buy-in on your vision and roadmap from customers across business lines and locations to ensure a scalable, extensible, and localized experience. You'll execute against your product roadmap. For program management, you'll define the go-to-market strategy and work closely with ACI and partner teams to successfully launch products in their respective geographies.
The Amazon Community Impact (ACI) team helps Amazon address societal challenges by leveraging the company's unique assets: technology, logistics, and expertise. With over 1.5 million Amazonians across 60+ countries, we create impact by connecting our greatest asset—our people—to community initiatives through volunteering.
The Amazon Community Impact Volunteering (ACIV) team's vision is that every Amazonian makes an impact through volunteering - using their time, experience, or skills - to shape a better tomorrow for our local communities, planet, and future generations. We build products and work with Amazonians and leaders to foster a culture of volunteering at Amazon.
The team is seeking a Product Manager to own our Community Ambassador program and Volunteering Grants product.
Key job responsibilities
Our team builds the infrastructure that supports Amazonians to achieve our volunteering vision at scale. Specifically, we:
1. Build global volunteering products and technology that delight and reduce manual work for our customers
2. Develop globally scalable programs to support volunteering
3. Drive adoption of global products and programs
Sample deliverables within scope:
1. Volunteering Grant Strategy & Roadmap: Create a long-term vision for volunteering grants, defining and prioritizing customer problems and potential solutions, including requirements for future tooling. Work with the ACIV and ACI Tech team to put together a roadmap for 2026.
2. Community Ambassador Program: Write a 2025 retrospective and create the 2026 roadmap for the Community Ambassador program, then execute against this roadmap. This may include implementing an Ambassador Recognition and Reward strategy and reviewing proposals for a new Directory tool.
A day in the life
You will have both product and program responsibilities. For product, you'll manage the lifecycle from concept to delivery by working backwards from the customers. You'll define the product vision, requirements, success metrics, and ongoing roadmap. You'll get buy-in on your vision and roadmap from customers across business lines and locations to ensure a scalable, extensible, and localized experience. You'll execute against your product roadmap. For program management, you'll define the go-to-market strategy and work closely with ACI and partner teams to successfully launch products in their respective geographies.
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