Senior Product Manager, Partner Experience

Location: North Bethesda, MD, Boston, MA (Hybrid)
Reports To: VP of Product

About the Role:
As a Senior Product Manager, Partner Experience, you’ll build products that help manufacturers in the Xometry network succeed—from onboarding and quoting, to fulfillment, ratings, and re-engagement. Your mission is to make partnering with Xometry frictionless and rewarding.

Responsibilities:

Own and execute the roadmap for specific areas of the partner journey such as quoting tools, onboarding workflows, fulfillment guidance, or partner performance insights.

Collaborate closely with engineers, designers, and the partner operations team to launch impactful improvements.

Analyze performance metrics like order acceptance rates, fulfillment speed, and partner satisfaction to identify opportunities.

Gather feedback directly from partners to inform product decisions and prioritize enhancements.

Ensure feature adoption through thoughtful rollout strategies, in-app education, and partner communications.

Partner with other PMs and business units to align roadmap and dependencies.

Qualifications:

5+ years of product management experience, preferably in marketplaces, supply chain, or logistics tooling.

Demonstrated success shipping features in complex operational or B2B environments.

Analytical mindset and ability to interpret data to guide decisions.

Strong communication skills and stakeholder alignment abilities.

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