Luxembourg, LU
17 hours ago
Senior Product Manager, EU FBA Cost to Serve, EU 3P
We are searching for a talented Senior Product Manager to drive the FBA Cost to Serve strategy and execution across Europe.

Cost to Serve, prominently featured in Andy Jassy's recent shareholder letters, encompasses all expenses we incur to fulfill FBA orders - from receiving inventory at our fulfillment centers, to storing products, picking, packing, shipping, and handling customer service and returns. Our team works to optimize these costs so we can offer Sellers competitive fees while maintaining fast, reliable delivery for customers.

With a North star of returning to pre-COVID Cost to Serve levels by 2027, this highly-visible position offers unique exposure to cross-functional initiatives, spanning Operations, Tech, Finance and Retail, working with senior leadership in WW FBA and EU Consumer teams to drive transformational change.


Key job responsibilities
- Drive major cost optimization initiatives across our EU FBA network, directly impacting one of Amazon's top business priorities
- Steer the annual operating plan process for EU FBA cost-outs, including goal setting and tracking
- Strengthen EU FBA Cost to Serve governance mechanisms, improving cross-functional collaboration within EU FBA, and with Operations, Retail, and Finance teams
- Lead and coordinate data-driven analyses to identify cost reduction opportunities and validate their business impact
- Create simple, effective ways to measure and track FBA cost-outs performance, detecting areas of risk and escalating to program leadership promptly
- Identify and prioritize the next highest-impact yet attainable opportunities to reduce costs across our FBA network
- Drive reviews with senior leadership, synthesizing complex data and inputs from multiple stakeholders into actionable insights and compelling narratives
- Become a Sellers' advocate, understanding their pain points when using FBA, and identifying opportunities for mutual cost benefits
- Partner with WW FBA teams to share best practices and facilitate alignment on Cost to Serve opportunities
- Influence strategic projects that drive EU FBA Cost to Serve down among partner teams
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