Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

What You’ll Do 

Website Ownership: Lead the technical development, performance, and continuous improvement of sprinklr.com. 

Leadership & Mentorship: Provide technical guidance, review code, and mentor other engineers to deliver high-quality, scalable features. Foster a culture of accountability, collaboration, and continuous learning. 

Roadmap Execution: Translate business requirements into clear technical tasks, prioritize effectively, and ensure timely delivery of features aligned with marketing and product objectives. 

Cross-Functional Collaboration: Partner closely with marketing, UX design, Digital Interaction, and engineering teams to build pixel-perfect, scalable modules and impactful website experiences. 

Performance Optimization: Continuously monitor and improve website speed, Core Web Vitals, and SEO metrics to enhance user engagement and organic traffic growth. 

Responsiveness & Accessibility: Ensure delivery of responsive and accessible (WCAG-compliant) web experiences across devices and browsers. 

Architecture & Best Practices: Build and maintain reusable components, promote modern frameworks and approaches (Next.js, SSG, ISR), and maintain high code quality standards. 

Continuous Delivery: Contribute to robust CI/CD processes and ensure smooth deployments across staging and production environments. 

What Makes You Qualified 

Experience: 3+ years of professional frontend/web engineering experience with proven ownership of large-scale websites. 

Core Skills: 

Strong proficiency in JavaScript (ES6+), TypeScript, React, NodeJS, HTML5, CSS3 (Tailwind CSS). 

Experience with AWS ecosystem (S3, CloudFront, Lambda) and deployment best practices. 

Strong understanding of Website Performance Optimization and Core Web Vitals. 

Familiarity with Web Accessibility (WCAG) and SEO Best Practices, including schema.org structured data to maximise organic traffic 

Proficiency with Git, modern build tools, and automated testing. 

Awareness of Frontend Security Best Practices. 

Good to Have: 

Familiarity with frameworks like Next.js and Gatsby 

Familiarity with GraphQL, Contentful or other headless CMS. 

Experience working in multi-repo or micro frontend environments. 

Exposure to analytics and experimentation platforms 

Soft Skills: Excellent communication and collaboration skills, ability to mentor others, and a strong sense of ownership and accountability. 

Why You'll Love Sprinklr:

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
 

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
 

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.