Are you ready to lead innovation in marketing transformation? Join our Card Marketing team and help shape the future of campaign management in a dynamic, collaborative environment. You’ll accelerate your career growth, work alongside passionate change leaders, and make a lasting impact on how we deliver results. At J.P. Morgan, your ideas and leadership will drive industry-leading solutions and empower teams to achieve more.

As a Senior Product Delivery Associate  in Card Marketing Transformation, you will work within a team of change managers and user acceptance testers to deliver a game-changing process and capability transformation roadmap. You will drive program management, change management, and go-to-market strategy design across five transformation pillars, bringing teams together to achieve strategic objectives. You will lead by example, influence cross-functional partners, and create structure in a fast-paced, matrixed environment. Your leadership will help us reimagine how we deliver consistent marketing and customer experiences.

Job responsibilities

Drive multiple, concurrent strategic, complex, and highly visible programs as a thought-leaderEstablish and maintain a single, prioritized backlog across five Card Marketing Transformation pillars, ensuring strategic alignment with organizational goalsOversee transformation organizational health and ongoing governance model, including agile-driven capability planning and prioritization with multiple Product and Technology partnersDevelop and implement an agile-driven user acceptance testing and change management program, rooted in rapid, continuous delivery principlesCommunicate to all levels of the organization through compelling, impactful storytelling, including presentation decks and monthly newslettersFacilitate project status presentations to ensure communication, alignment, and coordination across all stakeholdersFoster an environment where all voices are heard and ideas are openly welcomed and debated; establish trust with peers, partners, and executive sponsorsChampion both business and culture transformation, leading with consistency, integrity, and humility

 

Required qualifications, capabilities, and skills

7+ years of related experience (program management and product owner-related experience) Proven experience as a Product Owner or Product Manager in the marketing technology space.Strong understanding of marketing technology platforms and tools.End to end program delivery and user acceptance testing experience – including understanding of best practices, tools, and processes Proven ability to manage a team through ambiguity typical of a large-scale business initiative and define path forward Proven ability to create senior executive leadership presentationsHigh aptitude with agile best practices and collaboration tools (e.g. Confluence, JIRA, Microsoft Teams)