Description

We are seeking a highly organized and proactive Sr. Product Delivery Associate to join our Rewards team, where you’ll drive impactful results in a fast-paced, collaborative environment.

The responsibilities of this role demand exceptional organizational skills, effective communication, initiative, sound decision-making and the ability to coordinate efforts with multiple partners.  You should be motivated by a commitment to making a significant and valuable impact on the firm. Success in this role requires maintaining and enhancing a robust and consistent control environment across Rewards.

As a Sr. Product Delivery Associate in Connected Commerce on the Rewards team, you should demonstrate a structured approach, keen attention to detail, a focus on quality, high energy, and adaptability in a fast-paced, deadline-driven environment. You should be a strong collaborator, and represent the team with professional courtesy and expertise, consistently delivering impeccable work.

Job responsibilities:

Cultivate professional relationships across a matrixed environmentIdentify, analyze and report key risk indicators and conduct studies to enhance effectiveness of operational practices, including using data to inform decisions.Understand key business functions / knowledge of regulation surrounding businessCommunicate/ present effectively to stakeholders and partnersDemonstrate exceptional interpersonal skills including collaboration and relationship buildingWork autonomously managing competing priorities to achieve the most effective result and able to make subjective and informed decisions based upon outputEvaluate design and operating effectiveness of management and business processesMonitor adherence to policies and procedures and analyze impacts with guidance for identifying and implementing solutions/corrective action.Participate in cross functional initiatives to drive efficiencies.

Required qualifications, capabilities, and skills

2+ years of experience in IT Project Management or Product Delivery Management across multiple technologies and functions. Ability to manage and thrive in a fast-paced environmentProven ability to manage multiple efforts and addressing issues in a timely manner ensuring least impact on timelines and overall risk; organized, structured work style. Excellent verbal & written communication skills; must be able to communicate progress and issues to the team and stakeholders regularly, thoroughly, and clearly throughout the process, up and down the chain of command. Ability to simplify complex topics for non-technical audiences and prepare summaries for executives and stakeholders. Strong interpersonal skills to inspire/motivate the team and to instill confidence and trust within the business, operations, and technology teams as applicableStrong understanding of Waterfall and Agile methods; stakeholder management, risk management and operations

Preferred qualifications, capabilities, and skills

Bachelors degree or equivalent experience is preferredProficient skill level utilizing JIRA, Confluence, and Microsoft Teams