At Chase, you'll have the opportunity to make a significant impact by shaping the future of how we protect our customers. Join a dynamic team that values innovation, collaboration, and continuous improvement. 

 

Job Summary
As a Senior Product Associate in the Wires, International, and Blockchain Payments team, you will drive the end-to-end delivery of product experience and platform features. You will focus on enhancing customer experience through both user-facing features and platform capabilities, collaborating with a dynamic team that values innovation, collaboration, and continuous improvement.

Job responsibilities 

Collaborate with internal and external partners to identify new product opportunities that align with customer needs and market demands through user research and data analysis 

Lead the development and implementation of experience and platform capabilities within the Wires ecosystem 

Support the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and identify valuable product features for customers 

Analyze, track, and evaluate product metrics, ensuring alignment with time, cost, and quality targets throughout the product development life cycle 

Develop requirements, epics, and user stories to support product development 

Consider and plan for upstream and downstream implications, working closely with scrum teams to compile rollout and release plans 

Work closely with LRCC partners to ensure the product features meet with all legal, risk, compliance, and regulatory requirements 

Required qualifications, capabilities, and skills 

Bachelor's degree or equivalent experience required 

3+ years of experience or equivalent expertise in product management or a relevant domain area 

Proven track record of executing end-to-end product delivery for complex, large-scale initiatives 

Experience working with Agile methodologies and tools 

Experience in product life cycle activities, including discovery and requirements definition 

Developing knowledge of data analytics and data literacy 

Preferred qualifications, capabilities, and skills 

Master’s degree in product or analytics-related fields preferred 

Product experience in the payments or financial industry 

Knowledge of common payments rails and related regulations and compliance requirements