Columbus, OH, USA
3 days ago
Senior Product Associate - Personalization & Customer Insights
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations. 
As a Senior Product Associate in  Personalization and Customer Insights team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
  Job responsibilitiesPartners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discoveryConsiders and plans for upstream and downstream implications of new product features on the overall product experienceSupports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customersAnalyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycleWrites the requirements, epics, and user stories to support product development Drive large-scale programs across Product, Technology, Lines of Business (LOBs), and Marketing.  Required qualifications, capabilities, and skills3+ years of experience or equivalent expertise in product management or a relevant domain areaProficient knowledge of the product development life cycleExperience in product life cycle activities including discovery and requirements definitionDeveloping knowledge of data analytics and data literacyExcellent communication and collaboration skills.  Preferred qualifications, capabilities, and skillsExperience in personalization and customer insights within a financial organization.Familiarity with advanced data analytics tools and methodologies.

Bachelors degree is preferred

 

 


 

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