Company Description

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Job Description

Job Summary:

We are seeking a proactive and detail-oriented Quality & Project Management Office Support Specialist to support Knowledge Management initiatives, Project Management Office activities, and 8D problem-solving processes. The role involves coordination across teams, documentation management, claims handling, and facilitating structured training sessions.

Key Responsibilities:

1. Knowledge Management & Training

Facilitate training sessions related to quality processes, tools, and internal standards.

Develop, maintain, and update training materials and knowledge repositories.

Support continuous improvement initiatives through structured knowledge sharing.

Track training effectiveness and maintain training records.

2. PMO Support

Provide administrative and coordination support to the Project Management Office.

Track project milestones, deliverables, and timelines.

Prepare project status reports and dashboards.

Ensure documentation compliance and version control.

3. 8D Process & Documentation

Support teams in initiating and completing 8D reports.

Ensure proper documentation of problem statements, root cause analysis, corrective and preventive actions.

Monitor closure timelines and follow up on action items.

Maintain centralized repository for 8D documentation.

4. Claims Management

Support customer claim handling and tracking.

Coordinate with cross-functional teams for root cause analysis and corrective actions.

Maintain claim status records and ensure timely closure.

Prepare claim summary reports and trend analysis.

5. Project Coordination

Coordinate between internal teams and stakeholders.

Schedule meetings, track action items, and follow up on deliverables.

Ensure effective communication flow across project teams.

Qualifications

Any Graduation with 2-5 Years of relevant Experience

 

Additional Information

Required Skills & Competencies:

Strong understanding of 8D methodology and quality processes.

Experience in PMO support or project coordination.

Good documentation and reporting skills.

Strong communication and stakeholder coordination abilities.

Proficiency in MS Office (Excel, PowerPoint, Word).

Strong organizational and time management skills.