Description The Global Real Estate and Facilities (GREF) team provides real estate transaction expertise, business partnering, space & occupancy planning, design and construction, capital investment program management and facility maintenance and operations for Amazon’s corporate office portfolio across multiple countries. We partner with suppliers to ensure quality, innovation and operational excellence with Amazon’s business and utilize customer driven feedback to continuously improve and exceed employee expectations. As a member of the GREF’s Regional Portfolio Management team overseeing corporate office and specialty spaces, this position will manage all facility and property activity in the SoCal region. The role will be based in LA. In addition to owning the day-to-day facilities operations for all corporate office sites, the role also partners with transaction management on space acquisition and project management on initial programing and post-occupancy projects. We seek a senior leader who demonstrates proven success in building and running a fast-growing facilities organization, delivering a large volume of simultaneous complex projects and programs with demanding timelines. This role combines team leadership, project management and transaction management. The successful candidate must operate as a true partner to local business leaders, finance, HR, IT, and other functional areas and establish highly integrated relationships with vendor partners. This person must be comfortable operating on both the strategic and tactical levels, simultaneously acting as an internal ambassador, educator, analyst, solutions architect, and implementer. The ideal candidate is an experienced and engaging professional who will excel within an entrepreneurial culture – providing vision, leadership, and communication – not afraid to dive deep into details and take ownership. They should also understand the nuance of being approachable, while at the same time consultative– providing direction/recommendations and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause. An ideal candidate is able to navigate high level of ambiguity and demonstrate a bias for action, taking calculated risks in a fast-paced environment. Key job responsibilities • Build, mentor, and develop a team of facilities managers/vendor partners and their teams to execute operations, strengthen leadership, and assist in achieving career growth • Drive strategy and direction for site operations consistent with global program guidelines and vision • Manage third party contractors/vendors engaged in operating and maintaining sites • Support the creation and delivery of operational objectives for facilities services, programs, and contracts in the portfolio • Participate in any site/country/portfolio level crisis including local FM, HR, GREF Leadership, Corp Sec, Business Assurance & Continuity (program leader/risk/legal as required) • Accountable for annual budget including the development, financial variance reports and operations analysis • Assure capital projects, operations projects and re-configurations are managed by facilities teams focused on customer service • Develop standards and procedures as business and customer needs evolve • Manage portfolio-wide program operations such as reception, mail/post services, moves/adds/changes, and post-occupancy-projects • Partner with procurement on opportunities to RFP and/or negotiate service contracts • Work with corporate legal counsel to manage contracts and day-to-day operations • Collaborate with cross-functional partners such as HR, IT, Corporate Security, Safety/Emergency Preparedness, Business Assurance and Continuity • Conduct regular site condition inspections and solve for systemic deficiencies identified • Collaborate with peers to ensure consistency, lessons learned, and best practices across regions • Prepare and presents project proposals to business leaders for review and approval Basic Qualifications • 10+ years of professional experience required, with significant experience in managing large and complex facilities organizations • 7+ years experience of senior management and leadership responsibilities • Bachelor’s degree or equivalent in related field Preferred Qualifications • Experience building and managing a team or department within a startup or entrepreneurial setting, particularly one with both proprietary and contract resources • Highly competent with Microsoft Outlook, Word, Excel, Project, and SharePoint • Exceptional communication skills; proven ability to lead cross-functional teams through influence • Understanding of sourcing/procurement, building systems and maintenance, vendor management and customer service • Comfortable with legal terms and structures for standard commercial contracts • Proven self-starter who sets goals and consistently gets results • Effective resource management and project management skills • Experience with any of the following enterprise/SaaS/ASP platforms: Oracle Financials and PeopleSoft • Proven track record of successfully managing complex, multi-faceted programs in a fast-paced environment • Strong financial acumen and experience managing large budgets • Excellent leadership skills with the ability to motivate and develop high-performing teams • Superior communication and presentation skills, with the ability to influence senior stakeholders • Proficiency in Microsoft Office suite, project management software, and facilities management systems Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $156,200/year in our lowest geographic market up to $252,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.