Beograd, Serbia
22 hours ago
Senior Operations & Support Engineer

Company Description

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.

As part of the Bosch Engineering Center, you will work on innovative cloud-based services that deliver real-time information to vehicles and enhance driving safety. By predicting and warning about potential hazards, our systems contribute to smarter and more reliable mobility. Join our agile team and help shape the future of mobility for the next generation.

Interested? Get ready to work #LikeABosch!

Job Description

► Monitor and maintain connected mobile solutions containing sensors, cloud applications, and microservices
► Manage and operate cloud-based applications and remote devices
► Monitor and ensure system uptime, security, stability, and performance while identifying issues
► Process and resolve anomalies in the cloud system and on remote devices
► Manage software rollout campaigns for production devices
► Administer devices and customer services
► Handle incident and request management from identification to resolution, including prioritization and/or escalation
► Improve and automate frequent daily operational tasks and processes
► Work with concepts, ticket systems, monitoring tools, and operational tasks
► Transfer knowledge to team members and provide mentoring
► Track and report key performance metrics

Qualifications

► Team player with excellent communication skills
► Structured, goal-oriented approach with methodical and analytical working style
► Proficient in English (spoken and written); German language skills are beneficial
► Basic understanding of cloud infrastructure (e.g., Azure or AWS) and connected devices
► Knowledge of monitoring tools (e.g., New Relic, Grafana), ticketing systems (e.g., JIRA), and MS Office (especially Word and Excel)
► Knowledge of data analytics tools and programming languages (e.g., Python, Bash, or VBA) is beneficial
► Bachelor's or Master's degree in a technical field, or proven track record of practical experience

Additional Information

#LikeABosch Benefits:

Your work-life balance is valuable to us, so we offer you:

22 - 27 days of annual leave, because work-life balance is essential to usFlexible working hoursOur Hybrid program is designed to combine working from office and from home, offering flexibility and a balanced approachUp to 3 days off for private purposes

Your health and well-being is important to us, so we have you covered:

Medical subscription for annual health check upsPaid private health insuranceMental health and well-being initiatives

We believe in a Life-Long Learning approach, supporting your growth through:

Technical and soft skills training, according to the needs of your role and career pathA mentorship program and personalized development plansEnglish and German language courses, provided based on job requirements and responsibilitiesLocal and global career development programsOpportunities to attend conferences, that align with your professional goals

You will be part of a product company. You will contribute to developing end-to-end products that are delivered to Global OEMs.

On top of these, we are offering:

Office restaurant with lunch discountsAnnual bonusReferral bonus

Are you our new colleague?

Get ready to work #LikeABosch! Simply complete the contact form and submit your CV in PDF format and i English.

If you have any questions, feel free to contact us at [email protected].

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