Senior Operations Analyst
Cleveland Clinic
Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
We are seeking a Senior Operations Analyst to join our team and play a critical role in driving business intelligence, data analytics, and strategic decision-making. This position will support initiatives such as supply chain compliance, practice acquisition evaluations, and operational efficiency improvements. The ideal candidate combines analytical expertise with strong interpersonal skills to lead change and collaborate across departments.
**This is a full-time role. A caregiver in this position will work 40 hours per week.**
A caregiver who excels in this role will:
+ Prepare monthly, quarterly and annual summary and detail reports of operational performance, revenue, recovery, and expense information.
+ Provide information monthly and as needed to chair/director.
+ Provide leadership for implementation and ongoing support of inventory systems.
+ Ensure the master file is current, and supply expenses are aligned with case volume and revenue.
+ Manage financial and operational integration of new facilities, and the development of new business lines within existing facilities.
+ Pull, clean, and analyze data from multiple sources (Epic, CCF dashboards, Tableau)
+ Create and maintain dashboards for leadership to monitor operational performance.
+ Use Excel for advanced reporting, pivot tables and trend analysis.
+ Evaluate potential practice acquisitions (volume, patient population, financial viability).
+ Bring new equipment to location and assess where it will bebest used.
+ Assess operational efficiency and compliance with supply chain contracts.
+ Prepare presentations and reports for executive review.
+ Track and analyze supply chain management contracts.
+ Ensure adherence to compliance standards and identify gaps or risks.
+ Lead or support strategic projects related to operations and analytics.
+ Develop timelines, manage deliverables, and coordinate with cross-functional teams
+ Document processes and maintain project status updates.
+ Work closely with leadership and other departments serving as a liaison between analytics and operational teams.
+ Communicate findings clearly and influence decision-making.
+ Respond to ad-hoc requests from leadership for data-driven insights.
+ Model scenarios for potential business changes and provide recommendations based on data trends and forecasts.
Minimum qualifications for the ideal future caregiver include:
+ Master's Degree in Business Administration, Hospital Administration or other related field
+ Minimum of three years progressively responsible experience in healthcare finance or project management, with significant experience in budgeting, financial analysis, reporting with multi-disciplinary organizational and operational structure and large hospital/physician provider organization and healthcare consulting **OR** a bachelor's degree and four years of experience
Preferred qualifications for the ideal future caregiver include:
+ Bachelor's Degree and four years of experience in Business Administration, Hospital Administration or other related field
+ Proficiency in Excel, Tableau, Epic and CCF Dashboard tools
+ Demonstrated ability to manage projects and deliver actionable insights
+ Experience with business intelligence and data analytics
+ Ability to evaluate practice acquisition opportunities using data-driven methods
+ Strong interpersonal skills and ability to lead change
**Physical Requirements:**
+ Ability to perform work in a stationary position for extended periods
+ Ability to operate a computer and other office equipment
+ Ability to communicate and exchange accurate information
+ In some locations, ability to move up to 15 pounds
**Personal Protective Equipment:**
+ Follows standard precautions using personal protective equipment as required.
**Pay Range**
Minimum Annual Salary: $69,600.00
Maximum Annual Salary: $106,132.50
The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
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