Experienced videoconferencing engineers skilled in configuring and managing Teams and Zoom, AV integration, structured cabling, control systems, and codec/MTR maintenance. Strong networking and real-time troubleshooting capabilities (SIP, H.323, TCP/IP), with cloud and OS familiarity and desirable Teams/O365 and Azure certifications. Decisive under pressure, detail-oriented, solution-focused leader with emotional resilience, active listening, and strong self-management.

Hard Skills

Support as Technical LiderDeveloping TeamTeams/Zoom configurationAV equipment integrationReal-time troubleshootingNetwork protocols (SIP/H.323)Network LAN/WanControl systems managementStructured cabling knowledgeAV signal diagramsCodec and MTR maintenance BasicOS fundamentals BasicArchitecture  advancedEnglish Advanced

Differentials

Teams & O365 certificationAzure architectureAutomation systems certification

Soft Skills

Decisive under pressureDetail orientedClear communicationActive listeningEmotional resilienceTeam leadershipCritical thinkingSelf‑managementSolution focusedFlexible adaptabilityCollaborative teamworkEmpathetic understandingAnalytical thinkingProactive initiativeProblem resolutionEthical responsibilityTime prioritizationStrategic alignmentRecognized for innovation

#LI-POST