**Introduction** **Your role and responsibilities** Full Stack Observability * Architect and implement observability frameworks across infrastructure, applications, and cloud-native services. * Integrate telemetry pipelines using OpenTelemetry, Fluentd, and custom collectors. Data Network Observability * Deploy and manage SevOne for SNMP, NetFlow, and interface-level performance monitoring. * Use ThousandEyes for synthetic testing, BGP monitoring, and WAN/SD-WAN visibility. * Correlate network telemetry with application and user experience metrics to identify degradation patterns. * Monitor network paths, packet loss, latency, and jitter across hybrid and multi-cloud environments. Application & Log Observability * Instrument applications using Instana for distributed tracing and causal AI-based root cause analysis. * Centralize and enrich logs using Syslog, Fluentd, and route to SIEM and observability platforms. AIOps & Automation * Implement AI-driven incident detection, event correlation, and predictive analytics using platforms like IBM Cloud Pak or Splunk ITSI. * Automate alerting, remediation workflows, and RCA processes to reduce MTTR. Performance Optimization & Reporting * Analyze telemetry data to identify bottlenecks and optimize system and network performance. * Build unified dashboards and reports for technical and business stakeholders. Collaboration & Governance * Work closely with NetOps, SRE, DevOps, and Security teams to ensure shared observability practices. * Ensure observability data supports compliance, audit, and security monitoring requirements. **Required technical and professional expertise** Required Professional and Technical Expertise * 15+ years of experience in observability, network operations, or infrastructure monitoring. * Hands-on expertise with SevOne, ThousandEyes, Instana, Syslog, and AIOps platforms. * Strong understanding of hybrid cloud, SD-WAN, microservices, and distributed systems. * Proficiency in scripting (Python, Bash), telemetry protocols, and data modeling. * Experience with OpenTelemetry, Prometheus, Grafana, and log aggregation tools. * Excellent analytical, communication, and stakeholder engagement skills. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.