Dallas, TX, 75219, USA
1 day ago
Senior Network Engineer
**About Baylor Scott & White Health** Baylor Scott & White Health is committed to improving the health of individuals and communities through high-quality, innovative care. Our distributed network of hospitals, clinics, medical offices, and administrative facilities depends on secure, resilient, and well-engineered network infrastructure to support patient care and clinical operations. Every team member contributes to our mission. By joining Baylor Scott & White Health, you will have the opportunity to make a meaningful impact while helping operate and evolve a large-scale, mission-critical healthcare network. **Current Need** We are seeking a highly skilled Senior Network Engineer to join our Network Services team, focused on remote site networking across hospitals, clinics, and office locations. This role is responsible for the implementation, operation, optimization, and troubleshooting of WAN, LAN, wireless, and structured cabling environments that support clinical and business operations. The ideal candidate is a hands-on technical leader with strong operational discipline who can execute network designs at scale, maintain stability in 24x7 environments, and partner effectively with architects, operations, vendors, and field teams. **Position Summary** The Senior Network Engineer – Remote Sites is responsible for the day-to-day engineering, support, and continuous improvement of network infrastructure across geographically distributed healthcare facilities. This includes WAN connectivity, campus LANs, enterprise wireless networks, and structured cabling systems. This role works closely with Network Architects to implement approved designs and standards, serves as a senior escalation point for complex issues, and ensures remote site networks meet performance, security, and availability requirements. **Key Responsibilities** + Implement, operate, and support WAN, LAN, and wireless networks across hospitals, clinics, and office locations + Execute network designs and standards defined by Network Architecture + Serve as a senior escalation point for complex remote site network incidents and outages + Configure, deploy, and maintain routers, switches, wireless controllers, access points, and edge devices + Support and optimize enterprise wireless environments using Cisco and Aruba platforms + Design, deploy, and support structured cabling systems, including MDF/IDF layouts, copper and fiber standards, and documentation + Coordinate with vendors, contractors, and field services for site turn-ups, moves, adds, and changes + Participate in WAN circuit provisioning, testing, and troubleshooting with telecom providers + Perform risk assessments and participate in change management and CAB processes + Support network-related projects, site expansions, and technology refresh initiatives + Create and maintain build documentation, diagrams, and operational runbooks + Collaborate with security, server, voice, and clinical application teams to ensure integrated solutions + Mentor junior engineers and contribute to team standards and best practices **Critical Skills & Experience** + Strong hands-on experience with Cisco and Aruba LAN and wireless platforms + Experience supporting enterprise WAN connectivity, including edge routing and provider handoffs + Advanced knowledge of switching and routing fundamentals, including VLANs, trunking, and dynamic routing + Experience configuring and supporting enterprise wireless networks (RF design, AP placement, troubleshooting) + Working knowledge of SD-WAN concepts and remote site connectivity models + Experience with structured cabling, including copper and fiber standards, labeling, and documentation + Ability to troubleshoot complex connectivity issues across WAN, LAN, and wireless layers + Experience supporting high-availability network designs in clinical and business environments + Strong familiarity with SNMP, NetFlow, Syslog, packet captures, and network monitoring tools + Ability to operate effectively under pressure and prioritize work based on incident severity + Strong analytical, planning, and problem-solving skills **Additional Knowledge & Skills** + Experience with WAN circuit provisioning, carrier coordination, and multi-provider environments + Experience configuring and troubleshooting QoS for WAN and LAN networks + Familiarity with firewalls and network security controls at remote sites + Demonstrated experience using advanced troubleshooting tools with awareness of production impact + Working knowledge of Windows and UNIX/Linux networking technologies + Strong documentation and communication skills, including interaction with non-technical stakeholders + Ability to work effectively in a complex, matrixed healthcare organization **Preferred Qualifications** + Bachelor’s degree in Computer Science, Information Technology, or related field + 7+ years of experience supporting enterprise WAN, LAN, and wireless networks + Proven experience supporting distributed, multi-site environments (hospitals, clinics, offices, or campuses) + Strong hands-on background in enterprise networking and operational support **Certifications (Preferred)** + CCNP (Enterprise or Wireless) preferred + Aruba certifications (ACNP / ACMP) a plus **Minimum Qualifications** + Bachelor's or 4 years of work experience above the minimum qualification + 5+ Years of Experience As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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