Package Description Competitive Salary Corporate Benefits Package Chance to make a positive difference in a company passionate about diversity and inclusion.

Further information available from the Serco Europe Recruitment Team

Job Introduction

Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the key European Institutions, agencies and organisations across Europe.

We are currently seeking an experienced and dynamic Senior Network Engineer to join our team.

 

Main Responsibilities

Background

The engineer will support the MADAP which is the data centre of MUAC and provides data processing and display capabilities to these local operational services, and also remotely to the Belgian Air Force.

Within MUAC, the NET Team is responsible for all LAN & WAN infrastructure and Network IT Security Systems. It faces sustained high levels of workload due to several complex projects requiring LAN and/or WAN connectivity, activities aiming at the timely replacement of obsolete hence unsupported IT equipment.

Desired Profile

EUROCONTROL requires 1 full-time assistant to assist internal staff.

Identify malfunctioning hardware and/or software for the purpose of implementing necessary corrective actions, resolving technical problems and provide ongoing support to the end-users of the operational MADAP networks and non-operational OFFICE networkPerform primary network system administration on network and IT Network Security equipmentAssist in the design, development, configuration, installation and maintenance of network systemsConduct analyses and testing of network systems for the purpose of documenting findings and ensuring efficiencyCreate utilities for the purpose of automating repetitive and daily routinesImplement new network operating systems and application software for the purpose of ensuring compliance with licensing, patches and updates according to vendor and/or IT security guidelinesMonitor LAN/WAN Infrastructure for the purpose of measuring performance and/or ensuring the secure and reliable operation of all MADAP networks and its Network Security Infrastructure.Drafting of TE2 documentation, e.g. Build state documents, Test documentation, Version documentation, Baseline Documentation in accordance with the Maastricht Management SystemPerform other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the NET Team Successful Candidate

Educational requirements

Mandatory:

Minimum bachelor’s degree in engineering (Computer Science, Electrical Engineering,Telecommunications).Cisco CCNP accredited

Language Requirements:

Mandatory

English language (Listening/Writing/Understanding) level- C1/B2/B2

Technical/professional qualification 

Mandatory: 

Minimum of 5 years relevant experience in networking and IT security technologyMinimum of 5 years practical experience with following brands: CISCO, CHECKPOINT and FORTINETDetailed knowledge of data communication protocols (TCP/IP, DNS, HTTP/S, FTP...), Routing, Switching, proven by minimum 2 practical cases of experience.Knowledge of Quality of Service and experience designing/implementing QoS in an enterprise environment proven by minimum 1 practical experience case as an example.Minimum 2 years of practical experience with design concepts in LAN/WAN.

Desirable: 

At least one year experience in automation; in particular scripting (e.g. Python) Reference: ECTL_SRC_250049 Security Classification: TLP: GREENDoc ID: CF.PROC.TECH_TIM.TMP Page 8 of 10 Version: 6.0, Status: Released IssuePractical experience with GIGAMON (minimum 2 years)Minimum one year experience with wireless productsAt least one year experience with Network management systemsAt least one experience year experience with network management tools and SIEM. (e.g. Elastic Flow, Spectrum & Splunk)At least one experience in a project environment, quality/security standards, configuration management & toolsGood knowledge of MS Office tools Word, Excel, Visio.Ability to draft clear and concise technical papers in English

Experience/skills required

Minimum of 5 years relevant mandatory experience in networking and IT security technology: practical experience in network troubleshooting is essential on network equipment together with experience in the field of hardware installation, system integration, testing and servicing activities. Other requirements (personal characteristics)Experience working in a multi-cultural team proven with at least one reference caseAutonomy: ability to deliver quality output with minimum guidanceMotivation and commitment to deliver under tight time constraintsGood interpersonal and team-working skillsAbility to communicate technical details clearly and succinctly to peers and to managementResult-driven, readiness to change, customer focus, integrity and team player approachMultitasking and Analytical SkillsThe languages of the Agency are English and French. For this post candidates must have a good knowledge of English. Knowledge of Dutch/German would be an advantage.

Required documentation

Detailed resumes of the proposed candidate(s)A copy of the relevant certificates (e.g. diploma, B.Sc., M.Sc.)Supporting documentation (i.e. tables  from TEP)

Security clearance: Secret (if nor available yet commitment from Serco to obtain it)

About the Company

Serco is a leading provider of public services. Our customers are governments or others operating in the public sector. We gain scale, expertise and diversification by operating internationally across five sectors and four geographies: Defence, Space, Justice & Immigration, Transport, Health and Citizen Services, delivered in UK & Europe, North America, Asia Pacific and the Middle East. More information can be found at Serco | Europe

Why should you join Serco ?

Chance to contribute to innovation in the public services sectorA company passionate about diversity and inclusionPermanent employment with comprehensive Serco Benefits package.

We are diverse and inclusive organisation

At Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It’s a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.

We believe in equity so we strongly encourage applications from a diverse range of candidates. Disabled applicants who meet the minimum criteria for the job are encouraged to apply and demonstrate their abilities in an interview. We also welcome a conversation about any adjustments that would make the interview process more accessible for you. Wherever possible we are open to discussions around flexible working and we operate a hybrid work structure in many of our business areas.

In the UK we are proud to be a Disability Confident Leader in the government’s scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.

If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment Team

Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Please contact the recruitment team if needed

Data Protection:

For more information on how the personal data is processed, please see the link Data Protection policy here. 

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