Work Flexibility: Remote

Position Summary

The Senior National Installation Planner will be responsible for planning and coordinating installation availability and overseeing install capacity business needs.  Maximizing our install resources to increase project profitability, reduce non parts related return trips, and ramp up national training opportunities. This role will create standard work, identify and present system enhancements, determine impacts to current processes and project future business needs based off sales orders growth and other leading indicators.

This is an individual contributor role that requires the use of judgement in applying professional expertise and is expected to work independently with minimal supervision. The job requires attention to detail in making evaluative judgements based on the analysis of information.

Essential Duties & Responsibilities

Identify and maintain best practices that determine staffing availability for all submitted installation work orders throughout the country. Daily coordination of projects regarding resource allocation, project planning, and budgets.Analyze project prioritizations with the ability to make swaps for staffing based on revenue recognition date, customer go-live date, or an inspection date.Create and use forecasting tools that show projected business performance to determine the need for any potential headcount adds in a region.Prepare, submit, and explain periodic reports on installation capacity to leadership that determine the national number of projects that can be properly staffed per week. Routinely make decisions which may affect immediate operation and have a business unit wide impact. Innovative and creative in finding solutions / designing improved standard work and system processes for installation capacity visibility.Expert understanding of best practices to handle extremely large volume of data.Build and maintain effective working relationships with a range of people at all levels in the organization, often virtually and spread across multiple time zones.Analyze installation work order scopes determining the required skill set to complete the install. Coordinate and communicate with installation managers all staffing challenges or concerns.  Participate in coordinating project pushes or pull ins with installation managers and project managers to determine the most feasible next available date based on national capacity.Proactively request all required information from project managers to determine staffing needs. Analyze trained technician skill sets on a national level, to determine the number of work orders that can be supported.  Responsible for forecasting and setting national staffing lead time based on the current amount of work orders submitted while considering tech availability per week.  Attend national and regional scheduling calls to maintain visibility for staffing needs within lead time. Has the independence and authority to perform required tasks to ensure all provisions of staffing are planned and scheduled appropriately.Analyze data in Power BI and Salesforce to effectively communicate data driven insights to stakeholders.Develop and implement staffing plans to maximize the use of the resources and meet an established reduction in return trips while increasing project profitability. Partners with operations and supply planning teams to understand current project demand (labor resources and capital equipment), as well as forecast future growth and capabilities needed.Other duties as assigned by manager.

Skills & Experience

Commitment to excellence and high standards. Ability to strategically think thru challenges and find solutions.Proven ability to manage dynamic schedule changes. Excellent written and verbal communication skills. Ability to work with all levels of management. Acute attention to detail. Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow. Strong interpersonal skills. Good judgment with the ability to make timely and sound decisions.Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. 

Physical & mental requirements:

Prioritize work and follow up.  Excellent multitasking skills required.   Execution oriented. Teamwork and negotiation skills. Organization and attention to detail. Analyzing and solving problems independently. Sedentary work:  exerting up to 10 pounds of force occasionally and/or a minimal amount of force frequently or constantly to lift, carry, etc.   Generally, involves sitting most of the time. 

Education

Four year degree required.

Travel Percentage: 10%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.