Company Overview: Req ID: 357381 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: Overview We are seeking a Senior Microsoft Dynamics 365 Finance Consultant to join our Application Managed Services (AMS) team in Canada. This role is ideal for a seasoned functional consultant with strong solution architecture capabilities who thrives in post-implementation environments, ensuring system stability, continuous improvement, and business value realization. The consultant will play a key role in supporting, optimizing, and enhancing Microsoft Dynamics 365 FSCM solutions for enterprise clients. Experience in the pharmaceutical and biotechnology is a strong asset, enabling effective alignment of Dynamics 365 FSCM capabilities with industry-specific operational needs. Role Expectations As a Senior Dynamics 365 Finance Consultant in an AMS role, you will be expected to: Provide functional leadership and subject matter expertise across Dynamics 365 Finance module in a managed services environment Act as a trusted advisor to business stakeholders, translating operational requirements into scalable and supportable solutions Lead solution design and architecture decisions for enhancements, integrations, and optimizations Deliver L2/L3/L4 application support, including issue analysis, root cause identification, and long-term remediation Drive continuous improvement initiatives, system performance optimization, and adoption of Dynamics 365 best practices Support change management, regression testing, and release management activities for minor enhancements Collaborate with technical teams, vendors, and offshore/onshore AMS resources Ensure solutions align with Microsoft standards, security, and compliance requirements Document functional designs, solution architecture, and operational procedures Mentor junior consultants and contribute to AMS process maturity Qualifications Required: Bachelor’s degree 7+ years of experience with Microsoft Dynamics 365 Finance and Supply Chain Management Proven experience in an Application Managed Services (AMS) or post-go-live support model - 5+ years experience Strong functional expertise (7+ years experience) in the Dynamics 365 Finance module Hands-on experience in solution architecture and functional design - 7+ years experience Experience supporting integrations with third-party systems (e.g., TMS, WMS, EDI, financial systems) - 5+years experience Strong understanding of finance business processes and end-to-end flows - 7 + years experience Excellent communication and stakeholder management skills Authorized to work in Canada Nice to Have: Experience in the pharmaceutical and/or biotechnology industry Exposure to multi-legal entity, multi-country implementations Microsoft Dynamics 365 certifications (e.g., MB-330, MB-700) Experience with Power Platform, Azure integrations, or LCS Experience with Dynamics 365 Supply Chain Management Core Competencies: Functional & Solution Architecture End-to-end solution design aligned with business and operational requirements Ability to balance customization vs. standard functionality Strong understanding of scalability, performance, and supportability in an AMS context Application Managed Services Expertise Incident, problem, and change management Root cause analysis and long-term corrective actions SLA-driven delivery and service excellence mindset Collaboration & Leadership Strong cross-functional collaboration with business, technical, and support teams Ability to mentor junior consultants and contribute to knowledge sharing Proactive, self-driven, and results-oriented Communication & Documentation Clear and concise functional documentation and solution artifacts Ability to communicate complex concepts to both technical and non-technical audiences Why Join Us Work on enterprise-scale Dynamics 365 FSCM solutions Be part of a growing AMS practice with long-term client engagement Opportunity to influence solution architecture and continuous improvement Collaborative, flexible, and innovation-driven work environment If you are a senior Dynamics 365 FSCM professional with a passion for solution excellence, operational stability, and continuous improvement, this role offers an opportunity to make a meaningful impact in a managed services environment. About NTT DATA: NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you’d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. \#LI-NorthAmerica