We are seeking a talented individual to join Marsh. This role will be based in Hong Kong:

We will count on you to:

Run an injury rehabilitation programme based on Marsh’s own innovative model and work with a team of insurance professionals in Marsh

Provide high standard and timely case management services in accordance with the agreed Business Protocols of the clients and/or any specific services standards

Raise the profile of Marsh’s WIRM® servicing – both internal and external, e.g. to attend regular meetings, prepare case management analysis and present the current trend with clients

Responsible for coordinating Personal Injury/Employees’ Compensation Case Management

Communicate and liaise with injured person, employers, Government Departments, doctors, medical/rehab services partners and insurers

Assist in improving quality and efficiency of work, including workflow, claims system, and claims reports within Marsh WIRM® Practice

Actively follow up injured’s rehab progress regularly and update Marsh web based digital system to ensure there is no delay

Manage Marsh’s clients account on Case Management side independently

Assist in improving quality and efficiency of Case Management work, including workflow, web based digital system, rehab status reports and medical panel recruitment within Marsh WIRM® Practice

What you need to have:

Tertiary qualification in health or para-medical area i.e. physiotherapy, nursing, occupational therapy etc.

At least 4 years relevant experience

Excellent command of written and spoken English and Chinese. Proficiency in speaking Putonghua is an advantage

Good knowledge of injuries management and recovery processes

Ability to work in a team environment

Good interpersonal and relationship development skills

Good knowledge of Employees’ Compensation Ordinance

Good analytical and problem solving skills

PC literate in MS Word, Excel and PowerPoint 

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.