Requisition ID: req58964 Job Title: Senior MEAL Officer Sector: Monitoring & Evaluation Employment Category: Fixed Term Employment Type: Full-Time Open to Expatriates: No Location: Ukhiya, Bangladesh Work Arrangement:In-person Job Description Program Brief The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Since 2017, IRC has supported Rohingya Refugees and Bangladeshi nationalities communities in Cox's Bazar, Khulna, Barisal, and Chittagong with integrated services. The organization also addresses climate change impacts by building resilience and promoting economic recovery, education, and protection. Purpose of the Role Under the supervision of the MEAL Manager, the Senior MEAL Officer ensures regular Process Monitoring, timely Data Quality Checks, all projects have data collection tools, Indicator Performance Tracking Table (IPTT), and regularly reviews and maintains IPTT updated. The Sr. MEAL Officer will also be responsible for incorporating relevant program indicators into project MEAL systems to enable measurement of the contribution of individual projects in achieving program objectives. The other purpose of the Sr. MEAL Officer position is to provide guidance and support to the partner organization in establishing and maintaining project MEAL systems. Job Context The Sr. MEAL officer will maintain a centralized database of indicators for IRC and will ensure that all project (this position will be responsible for) data collection systems are appropriate for each sector and are responsive to the program`s data collection needs. This role must familiarize him/herself with the program components, activities, and donor reporting requirements. The Sr. MEAL officer will review and consolidate data from multiple indicators and sectors on a daily basis and will be responsible for providing daily reports through the MEAL system to technical coordinators, managers, and others who review data. The Sr. MEAL officer will maintain the mobile data collection system, adding and amending forms as required. The Sr. MEAL officer will consolidate data on indicators into CommCare database. As needed, the Sr. MEAL officer will organize and coordinate assessments by designing tools, training surveyors, enumerators, and/or data entry clerks. This role will report directly to the MEAL Manager and share updates with the Project Coordinator. Highlights of Key Responsibilities Monitoring and Reporting + Ensure data inputs in regular and periodic reports and databases (Protection); prepare internal and external reports and quantitative and qualitative reports for donors, sectors, and country office. + Assist and ensure project-specific dashboard development and regular update for project implementation (Protection) or review meetings. + Through regular field visits (Protection) and data analysis, prepare monthly monitoring reports to inform decision-making. + Prepare and update PCM template, Log-frame, IPTT, and MEAL activity plans with the collaboration of Sr. MEAL Manager. + Regularly track the monthly activities implementation plan and share the status for management decisions with the collaboration of MEAL Manager. + Work with project staff to ensure that the project work plans including monitoring activities are up- to-date and progress tracked. + Work with the field team and partners to ensure that data is collected and entered into databases and/or tracking sheets, and/or data platforms on a regular basis. + Work with project staff to track progress on action points related to implementation and MEAL activities. + Work with project staff to provide MEAL inputs for project and program reports. + Closely follow up on field data collection and flag data collection issues to the MEAL Manager and MIS Manager. + Conduct data quality audits to identify and resolve systemic problems affecting data quality. + Conduct exit interviews, FGDs, open discussions, and surveys to receive feedback from the beneficiaries for improving services and support of IRC or partners to strengthen accountability to the clients. + Input into 5Ws, Activity Info, and any other tools/templates to report to the working groups and other coordinating bodies. Coordination with partner organization + Ensure partner M&E and technical staff are equipped with knowledge, tools and resources to support MEAL functions. + Maintain liaison with the M&E focal point from the partner organization on data collection and providing feedback on the data quality. + Regular field visits to the partner’s office as well as project sites for data verification and documentation and sharing findings with Sr. Program Managers and Project Coordinator. Evaluations and Research + Develop ToR for different assessments and trainings, orientations, and workshops. + Provide quality assurance for assessments, baselines, surveys and evaluations. + Plan for implementation and follow-up on internal (real-time evaluations, evaluations of humanitarian action, project evaluations, etc.) and participate in evaluations where required. + Share findings and recommendations of assessments, baselines and evaluations. + Provide technical support to research studies. Accountability systems + Support Sr. Accountability Officer in collecting feedback from clients to support programs to operationalize client accountability systems. + With support from the MEAL Manager, develop and implement client feedback mechanisms. + Develop and increase utilization of accountability approaches, such as Complains and Response Mechanisms. + Support program implementation teams to consolidate feedback reports and monitor the implementation of actions. + Conduct exit interviews, FGDs, open discussions, and surveys to receive feedback from the beneficiaries for improving services and support of IRC or partners to strengthen accountability to the clients. Knowledge Management and Learning + Assist the Manager-Accountability and Learning in conducting and documenting end-of-project learning reviews, and sharing lessons learned and standard processes incorporating these into new project designs. + In consultation with the MEAL Coordinator and in collaboration with the MIS Manager organize lesson-sharing events like lesson bazars to fertilize learning among different projects and/or sectors. + Assist the Manager-Accountability and Learning in identifying, documenting, storing and sharing lessons learned that have implications for the refinement of best programmatic practice. + Support diagnostic studies, evaluations and surveys. Staff capacity building + Provide training and facilitate orientation sessions on new project records, tools, and assessment questionnaires to the program team and partners. + Provide support and ensure the proper documentation of all potential project records and reports by engaging the program team and partners. + Prepare MEAL staff mentoring coaching plans and implement them accordingly. + Train program staff in data collection methods, management, analysis, and how to use data for decision-making. + Assist in the recruitment of enumerators and Human Resources onboarding. + Provide consistent, supportive supervision to strengthen staff performance as necessary to meet monitoring objectives Qualifications Experience + Master’s degree preferred with relevant specialization in a quantitative field (e.g., Economics, Sociology, Geography and Environment, Anthropology, Statistics, or from other social science groups) + Minimum of 3 years of professional working experience in MEAL within the humanitarian and development sector + Ideally familiarity, and Protection programming with integrated Health + Extensive experience in data analysis, and program monitoring, including designing monitoring systems, indicators, developing MEAL plans, data quality assessments, and survey techniques + incl. sampling, qualitative investigation, and statistical analysis + Demonstrated ability to coordinate complex activities, meet deadlines, and exercise sound judgment + Fluency in English and strong English writing skills + Exceptional analytical skills and proven skills in data management; and statistical analysis using SPSS/ STATA/ CSPro, or any other statistical application + Ability to work effectively in a fast-paced, deadline-driven environment + Excellent time management skills and resourcefulness with strong attention to detail + Excellent interpersonal and communication skills and ability to guide others and build the capacity of diverse teams Educational Qualifications + Master’s degree preferred with relevant specialization in a quantitative field (e.g., Economics, Sociology, Geography and Environment, Anthropology, Statistics, or from other social science groups) Language Preference + Ability to communicate in English and Chittagonian