Senior Marketing Agency Manager-EdwardJones.com & Owned Channels
Edward Jones
**There's power in partnership.**
Your passion. Our purpose. We can make an impact together. Join a team that empowers you to shape the future of client service. Everything we do is focused on helping clients achieve what's most important to them, all while giving you the opportunity to innovate, collaborate and grow.
What you do every day helps people achieve and protect their financial goals. You'll have access to cutting-edge tools, continuous learning programs, mentorship from experienced leaders, and a culture that values every voice and idea.
**Job Overview**
**Position Schedule:** Full-Time
This job posting is anticipated to remain open for 30 days, from 19-Feb-2026. The posting may close early due to the volume of applicants.
The Senior Marketing Agency Manager is responsible for leading external agencies to create and execute marketing strategies and campaigns that deliver measurable outcomes for the firm, prospects, clients, and branches. This role requires strong business acumen to connect home office and branch marketing programs with business segment, Market Management, and Practice Management objectives. The Senior Agency Marketing Manager ensures alignment between agency deliverables and organizational goals, driving impactful marketing initiatives, across channels, that support growth and enhance the client and branch experience.
This role plays a critical part in shaping the firm's personalized digital experience strategy across multiple touchpoints and channels, optimizing customer journeys, and leveraging personalization capabilities to improve engagement, conversion, and discoverability through SEO/GEO/AEO.
The Senior Marketing Agency Manager serves as a strategic connector between internal stakeholders and external partners, ensuring that agency deliverables are not only creative and compelling but also aligned with organizational goals and capable of delivering meaningful business impact.
**What You'll Do:**
+ Accountable for millions of dollars of firm budget, partner with external agencies to innovate, develop, and execute marketing strategies and campaigns. Hold agencies accountable for delivering high-quality work, focused on business objectives, within established timelines and budgets.
+ Consistently ensure marketing programs are aligned to business segment, practice, and market management objectives. Create program roadmaps with measurable checkpoints, and constantly validate agency deliverables with internal stakeholders.
+ Develop and execute personalization strategy across the digital ecosystem - focused on website and social and where it integrates with other digital touchpoints. Ensure personalized experiences are consistent across channels and aligned with the customer lifecycle.
+ Partnering cross-functionally (e.g. MarTech team, content, brand, and design) on enabling personalization via our tools.
+ Oversee the development and execution of marketing campaigns that drive engagement and deliver results measured in prospect outcomes, client outcomes, and branch capacity and effectiveness. Collaborate with internal EBM teams to ensure seamless integration of agency work with broader EBM efforts.
+ Strategize and implement advanced personalization tactics using behavioral data, predictive analytics, and AI-driven insights to deliver relevant content and experiences at scale. Ensure personalization strategies enhance discoverability and performance across SEO, GEO, and AEO to maximize organic reach and AI-powered search visibility.
+ Partner with analytics teams to measure the effectiveness of marketing campaigns, including personalization performance metrics such as engagement lift, conversion impact, and content relevance scores, leveraging A/B and multivariate testing, predictive analytics, and campaign optimization. Leverage internal and external insights to refine strategies and continuously improve ROI.
+ Build strong relationships with internal stakeholders to ensure alignment on Marketing and Branch objectives. Influence cross-functional teams to support the successful execution of EBM priority workstreams.
+ Leverage external agency outside in perspective to consistently ensure we're innovating and delivering best in class Marketing for the firm. Stay ahead of emerging AI trends in marketing, evaluating their potential to transform customer experience, automation, and personalization.
+ Partner closely with brand, digital, product, compliance, analytics, and agency teams to ensure alignment between creative, regulatory, and performance priorities.
+ Stay informed on industry trends, competitor activities, and emerging marketing technologies. Apply insights to enhance marketing strategies and maintain a competitive edge.
+ Identify opportunities to leverage new tools, platforms, and methodologies to enhance campaign performance and personalization capabilities.
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page (https://secure.edwardjonesbenefits.com/fleet/public/index/f914262d-0362-4682-bd1e-0ccd25f1dfb1) .
**Hiring Minimum:** $101700
**Hiring Maximum:** $173200
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Edward Jones is prohibited from hiring individuals with certain specified criminal history as set forth in Section 3(a)(39) and 15(b)(4) and Rule 17a-3(a)(12) of the Securities and Exchange Act of 1934, and conducts background reviews consistent with FINRA Rule 3110(e). A copy of a notice regarding the provisions of the Los Angeles County Fair Chance Ordinance is available at: dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf .
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**Skills/Requirements**
**What Experience You'll Need:**
+ Bachelor's degree in Marketing, Advertising, Business, or a related field
+ 8+ years leading and holding external agencies accountable for Marketing results - preferably within regulated financial services, banking, insurance, or WM, including:
+ Proven ability to successfully manage large budgets and deliver measurable business results
+ Strong familiarity with Marketing agency ways of working, and proven ability to hold the agency accountable for providing the "A" team on our account
+ Familiarity with analytics platforms (e.g., Google Analytics, Tableau) and personalization platforms (e.g., Salesforce)
+ Deep experience building and executing personalization strategies on large-scale digital experiences that span multiple channels and touchpoints
+ Experience leveraging audience segmentation to deliver personalized omnichannel journeys
+ Proven track record of using personalization to improve digital experience performance and its downstream impact on revenue
+ Strong knowledge of attribution, and performance measurement best practices
****Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026, candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.****
**Current INTERNAL home-based associates:** While this role is posted as hybrid, **if selected and accepted, you may retain your home-based status** . Edward Jones intends in good faith to continue offering the role as home-based, though future business or regulatory needs may require on-site work.
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**Awards & Accolades**
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/blog/?\_sft\_category=awards-accolades)
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/en-CA/blogs/?\_sft\_category=awards-accolades-en-ca)
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**About Us**
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report (https://careers.edwardjones.com/blog/edward-jones-releases-annual-purpose-inclusion-and-citizenship-report/?codes=DIRECT&utm\_source=DIRECT) .
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
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