About the Role:

As the Senior Manager, Revenue Operations, you will play a critical role in enabling and executing Revenue Management strategies across the U.S. organization. This role is responsible for building and maintaining the operational backbone of the Revenue & Margin Growth (RMG) function—including the development of scalable reporting tools, governance processes, strategic recommendations, and cross-functional alignment mechanisms. You will serve as a central point of coordination between RMG leadership and other business units to drive visibility, accountability, and continuous improvement in revenue-related activities. Your expertise in data systems, commercial strategy & reporting, and process design will be essential in ensuring flawless execution of revenue plans and fostering data-driven decision making across the enterprise.

 

Key Responsibilities:

Lead the end-to-end revenue reporting and forecasting processes, including dashboard creation, KPI tracking, and performance monitoring to provide timely, actionable insights to senior leadership. Drive forecast accuracy and stability by embedding governance routines, enhancing forecast inputs, and ensuring alignment across Sales, Finance, and Commercial teams. Operationalize RMG strategic initiatives by managing core business rhythms, planning calendars, and executional governance across pricing, promotions, and forecasting. Partner cross-functionally with Sales, Marketing, Finance, and Business Units to align on commercial objectives and ensure the effective execution of near and long-term revenue strategies. Coordinate and manage the intake, validation, and approval of pricing and discounting actions, ensuring alignment with financial targets and documentation standards. Standardize and optimize key commercial processes, including trade spend execution, promotional calendar planning, and pricing implementation. Maintain and continuously evolve RMG tools, templates, and models (e.g., pricing calculators, deal evaluation tools, promo trackers) to support local and national execution. Facilitate adoption and training for RMG systems and tools, building commercial capability across the organization. Automate recurring deliverables and integrate RMG systems with enterprise platforms in partnership with IT, BI, and Data teams. Monitor and troubleshoot revenue operations processes, proactively identifying issues and working cross-functionally to drive resolution and continuous improvement. Lead the development of executive-level reporting and insights, supporting Business Performance Reviews, forecast cycles, and other strategic forums. Serve as the operational link between strategy and execution, translating high-level commercial priorities into clear, repeatable, and scalable processes.

 

Basic Qualifications/Requirements:

Bachelor’s degree in Finance, Business, Economics, or a related field; Master’s degree preferred. Minimum 5+ years of experience in revenue operations, finance, commercial strategy, strategy consulting, or related fields. Experience working cross-functionally with Sales, Marketing, Finance, and Data/Analytics teams. Strong understanding of P&L and balance sheet mechanics, pricing strategies, revenue management concepts, and market dynamics. High proficiency in Excel, Power BI, SQL, and/or other data visualization tools. Familiarity with SAP or other ERP systems is a plus. Strong project management and organizational skills with the ability to manage multiple priorities. Demonstrated experience building and scaling reporting routines and operational processes. Excellent communication and presentation skills, with the ability to convey complex information to both technical and non-technical stakeholders. Strong attention to detail, proactive problem-solving skills, and continuous improvement orientation. Knowledge of the Beer or broader CPG industry is preferred.

 

HEINEKEN Behaviors

Connect – Build strong relationships across teams and functions. Shape – Influence and drive scalable processes that deliver business value. Develop – Foster learning and adoption of new tools and ways of working. Deliver – Execute with precision, consistency, and accountability.

 

Heineken USA is an equal opportunity employer. We believe the diversity of our people makes us as strong and unique as our brands. We do not discriminate based on race, color, religion, are or any other basis protected by law.

 

This position is not available for visa sponsorship.