At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Global Commercial Services (GCS) is the leading payment issuer and partner for businesses with products and services that help them grow and run their businesses. The Card Lending Product Management Team supports GCS by developing compelling products, services and customer engagement strategies to meet business owners’ evolving buying and paying needs. As a result of increased focus, we are recruiting for a Sr. Manager, Card Lending Solutions, to lead the development of our next generation of card-based lending solutions. The successful candidate will be an intellectually curious, detail-oriented, customer-first thinker with strong project management and collaboration skills.

Key responsibilities include:

Lead the ideation, definition and evaluation of new features, capabilities and card product constructsCollaborate with key partners to translate concept into clearly defined business requirements that meet customer, regulatory and shareholder mandatesOwn end to end implementation plan and lead day-to-day execution of key launch componentsDevelop and oversee post-launch monitoring planDefine scale-up plan and success metrics to deliver on business goalsThe ideal candidate has experience leading complex cross-functional initiatives, a customer-centric approach to design, knowledge of the Small and Middle Market segment, and a fluency in Lending economics and P&L management. 

Minimum Qualifications:

4+ years of relevant Product Development, Pricing, Risk and/or project management experienceFamiliarity of our Small Business Card Products and comfort with Card-based lending economics Proven ability to lead complex, cross-functional initiatives in a fast-paced, ambiguous environment, creating structure and/or workplansDemonstrated ability to influence partners and drive alignment towards shared outcomesExcellent oral and written communications skills and proven ability to communicate effectively to audiences at various levelsStrong analytical skills, including ability to collect and synthesize data/insights to inform and drive winning strategiesAbility to effectively multi-task and prioritize as business needs evolve

Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsership for certain positions.