At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. 

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The U.S. Consumer Product Management & Lending organization is passionate about responsible lending! We strive to develop products and features that meet the evolving borrowing needs of our customers. 

The Pricing Capabilities team has a meaningful role in enabling innovation and delivery of the U.S. Consumer products and features. We are responsible for building new capabilities, assuring operational excellence, and finding opportunities for revenue growth. We partner closely with product teams, Technologies, Compliance, Risk, Finance, Legal, Servicing, and Control Management. 

Senior Manager responsibilities will include a mix of ideation, product development, project management, and assurance. 

Responsibilities: 

Working with business partners to shape innovative lending and pricing strategies 

Assessing feasibility of these strategies with our partners 

Crafting detailed requirements to execute the strategies 

Leading strategy execution and delivery 

Assisting in development of test conditions to assure quality 

Evaluating the results of product and feature launches 

Crafting a roadmap for future capabilities 

Reducing operational risk through improving our controls and assuring current processes 

 

Qualifications: 

 

Significant experience in Product Development or Project Management, balancing multiple priorities, and driving detailed execution in a changing environment 

Deeply inquisitive, enjoys creative problem solving, and is open to constructive feedback 

Strong attention to detail, applies systems thinking, and enjoys working at the intersection of tech and business 

Strong interpersonal skills with the ability to lead and influence cross-functional teams 

Ability to handle technical, regulatory, as well as communication complexity in multi-workstream initiatives 

Proven track record of translating business needs into effective features (requirements) and acceptance criteria (testing conditions) using Agile methodology 

High quality written and oral communication skills, and ability to influence business decisions 

Analytical ability to assess business results and customer impacts 

Experience with SQL, Python, or other programming languages, to support analysis preferred 

Knowledge of operational risk mitigation and business assurance preferred 

Knowledge of credit card economics preferred 

Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions