Job Title

Senior Manager - Operations

Job Description Summary

Job Description Summary
Purpose of the role in 1-2 sentences Responsible for various account operation management , client management, vendor management and managing P & L for the respective account under operations, finance & budgeting, invoicing & payment collections. Audits and EHS

Job Description

Major Responsibilities:

Need to manage overall Facilities Services & operations at multiple client sites.Client management & regular client site visits to support on site teams and client requirements.Client Contract Management.Managing Budgeting & financials of the accounts.Site Audit & reviews.Conducting monthly management reviews with client for site operations.Implement Innovation and Best Practices at siteConduct various engagement programs for clients.Drive on site teams training monthly.Conduct Quarterly Business reviews with client.Site Compliance ManagementVendor compliance ManagementVendor operations management.Supporting Business solutions team for new business pitches, site survey & proposal etc.Timely monthly invoice processing of the client site.Manage client receivables & vendor payments timely.Supporting new client transition.

Qualification- Graduation And MBA 

Work Experience  

Experience- 10-to 15 years of experience in IFM operations & client management preferably from the competition 

Compensation : Commensurate with market

 

 

 

INCO: “Cushman & Wakefield”