Navi Mumbai, IND
1 day ago
Senior Manager - Operations
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Iron Mountain is seeking a **strategic and experienced Senior Operations Manager** to join our **Operations** team. In this role, you will be responsible for **designing and implementing operational strategies, managing complex budgets, and driving continuous process improvement across our India-based operations.** You will lead a high-performing team of operational professionals dedicated to achieving excellence through collaboration and accountability. **What You’ll Do** In this role, you will: + **Responsibility 1:** Lead the design, implementation, and review of operational strategies to enhance productivity and quality while identifying opportunities for automation and cost reduction. + **Responsibility 2:** Collaborate with cross-functional departments, including Sales, Human Resources (HR), and Finance, to ensure seamless business flow and the alignment of operational goals. + **Responsibility 3:** Ensure all operational processes and vendor Service Level Agreements (SLAs) comply with organizational standards, industry regulations, and Indian labor laws. **What You’ll Bring** The ideal candidate will have: + **18+ years** of progressive experience in operations management, with a proven track record of optimizing complex processes. + **Strong knowledge** of operational methodologies and continuous improvement frameworks, such as Lean, Six Sigma, or Agile. + **Proven ability** in leading high-performing teams, managing large-scale budgets, and making data-driven decisions using Business Intelligence (BI) tools. + **A Bachelor’s degree** in Business Administration, Operations Management, or a related field (Master of Business Administration (MBA) preferred) and a willingness for extensive travel across India. **Call to Action** Ready to drive operational excellence at a global scale? **Apply today to join the Iron Mountain team!** Category: Operations Group Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE **Requisition:** J0096468
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