The Senior Manager of Strategic Accounts & New Business is responsible for managing and expanding relationships with key strategic accounts and multinational corporations, while also driving new business development by identifying and engaging high-value prospects. This role focuses on selling advanced telecommunications and technology solutions, including cloud, cybersecurity, and data-driven services. The Senior Manager will design and execute strategies that accelerate sales growth, strengthen client partnerships, and position the company as a leader in the regional and global marketplace. Key Responsibilities 1. Strategic Account Management + Build and maintain strong relationships with strategic accounts and multinational corporations. + Identify revenue opportunities within existing accounts and expand account penetration. + Serve as the primary executive contact for strategic clients, ensuring high satisfaction and long-term loyalty. + Conduct a full review of the strategic account portfolio; identify untapped segments/customers and establish strategies to onboard them. 1. Sales Strategy & Execution + Develop and implement sales strategies to achieve and exceed revenue targets. + Lead complex negotiations and contract discussions, ensuring favorable business outcomes. + Collaborate with cross-functional teams to design tailored telecommunications and technology solutions. 1. Market & Competitive Intelligence + Monitor market trends, emerging technologies, and competitive activity. + Provide insights and recommendations to leadership for product innovation and go-to-market strategy. 1. Cross-Functional Collaboration + Partner with product, marketing, and technical teams to deliver customer-focused solutions. + Work closely with international teams to ensure consistency and support for multinational clients. 1. Performance Management & Reporting + Define and track KPIs to measure account growth, sales pipeline, and client satisfaction. + Analyze sales performance data and present actionable insights to senior leadership. 1. Leadership & Team Development + Mentor account managers, driving a culture of high performance and collaboration. + Build capabilities within the team to support growth in strategic and multinational accounts. Qualifications + Bachelor’s degree in Business, Technology, or a related field. + Minimum of 5 years experience in strategic account management and sales within the telecommunications/technology industry. + Proven success managing multinational and corporate accounts. + Strong knowledge of global business practices and cross-cultural dynamics. + Excellent communication, negotiation, and executive presentation skills. Preferred Skills + Experience selling advanced technology solutions (cloud, cybersecurity, data analytics). + Familiarity with CRM and sales enablement platforms. + Ability to travel domestically and internationally as required. Technical Skills + Telecommunications Knowledge: Strong understanding of voice, data, and wireless systems (e.g., VoIP, MPLS, SIP). + Cybersecurity: Familiarity with firewalls, encryption, IDS, and best practices for protecting sensitive enterprise data. + System Integration: Experience integrating telecom solutions into IT infrastructures via APIs, middleware, and other tools. + Technical Documentation: Skilled in creating proposals, RFP responses, and solution designs for both technical and non-technical stakeholders. + Product Expertise: Deep knowledge of company products and ability to position value effectively with clients. Work Environment: This role requires regular interaction with clients and stakeholders, with travel to customer sites and industry events both domestically and internationally. UNAVAILABLE UNAVAILABLE