ADP is hiring a Senior Manager, Windows/Mac Platform Engineering

Are you empathetic to client needs and inspired by transformation and impacting the lives of millions of people every day? Are you an inspiring leader who people have followed and worked for over and over again? Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging? 

Well, this may be the role for you. Ready to design what's next?

Join our global technology leadership team as the Senior Manager, Enterprise Platform Engineering. In this pivotal role, you will oversee the team, that architects, builds, and optimizes Windows and Mac based platforms at enterprise scale, driving innovation and operational excellence across a diverse, international environment.

In this role, you will be responsible for:

Managing a global team of Platform Engineers Researching, designing, and testing computer hardware components for Windows and Mac based systems. Designing and implementing endpoint delivery processes using tools like Windows Autopilot, Intune and JAMF. Documenting processes, creating knowledge base articles and providing training for team members. Troubleshooting and resolving complex issues related to Windows OS, BIOS configurations, drivers, compatibility conflict resolution, performance bottlenecks and system crashes BSODs. Managing OS development and lifecycle processes, including vulnerability mitigation, patch management, OS upgrades, ensuring minimal downtime. Identifying assess and mitigate vulnerabilities through proactive security measures such as implementing BIOS, Driver and vulnerability mitigation. Developing and maintaining roadmaps for Windows platform evolution, including planning for emerging technologies, hardware architecture advancements, and AI on desktop trends. Staying current with the latest trends and advancements in computer hardware and technology to develop innovative solutions and improve products. Collaborating with cross functional teams (GNS, GSO, Hosting, Server Engineering, etc.) to align platform strategies globally. Performing performance impact analysis, capacity and disaster recovery planning for Windows systems.

You're a passionate leader focused on engagement as well as results, and you're not afraid to roll your sleeves up and dive into the code when necessary. As part of our team, you'll find exciting challenges, get opportunities to grow your career, and develop solid friendships as we design what's next for ADP and the industry. Pace should not scare you. We still find time for a healthy dose of fun.

Like what you see?  Apply now!

Learn more about ADP at jobs.adp.com.

 WHAT YOU'LL DO: 

Here's what you can expect on a typical day:

Your eight or more years of team leadership have delivered amazing results, and you pride yourself on developing the people who work for you, as well as providing an inclusive team environment where they all can thrive. If asked, they would follow you anywhere and enthusiastically credit you with helping to grow their careers. Continuous Learning. An eagerness to learn will help you keep up with ever-changing technologies and maintain the ability to create the best tools for our clients. You are comfortable and thrive in an autonomous role since that will be essential for your success. You'll work with business leadership and project management to understand priorities and create automation accordingly. You will present and defend your team's approach to leadership. There is no typical day as you partner and work with people across the development organization to turn ideas into reality. 

TO SUCCEED IN THIS ROLE:

You'll have a Bachelor's degree OR equivalent. 8+ years of experience in relevant skills gained and developed in the same or similar role Deep understanding of the Windows operating system architecture and its interaction with hardware. Understanding of MacOS operating system architecture and JAMF. Experience with Active Directory, SCCM, Group Policy, Intune, Policy Management Linux experience a plus. Problem-solving: Ability to identify complex issues in computer hardware and develop logical, effective solutions. Analytical thinking: Skill in evaluating data from tests and systems to make informed design decisions. Documentation skills including Processes, Policies and Standards. Exceptional leadership and interpersonal skills. Collaboration and communication: Strong interpersonal and communication skills to work effectively with other engineers, designers, and non-technical staff. Creativity: Capacity for creative and critical thinking to develop new and innovative hardware solutions. Time management: Ability to manage projects and tasks efficiently to meet strict deadlines. Adaptability: Eagerness to learn new technologies and adapt to rapid changes in the tech industry.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

Have courageous team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another's ideas to net out the best solution. Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity. Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes. Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft. Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation. Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

 

What are you waiting for?  Apply today!

Find out why people come to ADP and why they stay: https://youtu.be/ODb8lxBrxrY

(ADA version: https://youtu.be/IQjUCA8SOoA )

 

 

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A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.